Claims Coordinator Jobs

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

This role includes a wide range of tasks, such as receiving service of process paperwork, maintaining the claims database and files, managing the legal hold process, and supporting discovery requirements.

Qualifications:

• Demonstrated ability to work with and preserve confidential information.
• Preferred Experience: Experience with healthcare/medical malpractice claims management.
• Preferred Education: Bachelors degree.
• Strong written and verbal communication skills. Proficient with Microsoft Office suite, including Excel, Word, and PowerPoint.
• Ability to read and interpret legal documents of varying type and complexity.
• Well developed interpersonal, organizational, and critical thinking skills.
• Basic knowledge of legal, medical, and technical terminology.
• Experience: One year legal and/or claims administration experience.
• Ability to identify with and work within the Mercy organization mission framework.
• Ability Works collaboratively with team members with different backgrounds and perspectives. Assists other employees in accomplishments of organizational goals.
• Certification: None.
• Other Skills and Knowledge (Skills, Knowledge, Abilities):
  • Basic knowledge of legal, medical, and technical terminology.
  • Ability to read and interpret legal documents of varying type and complexity.
  • Strong written and verbal communication skills. Proficient with Microsoft Office suite, including Excel, Word, and PowerPoint.
  • Well developed interpersonal, organizational, and critical thinking skills.
  • Demonstrated ability to work with and preserve confidential information.
  • Ability to work independently in a self-directed manner.
  • Ability Works collaboratively with team members with different backgrounds and perspectives. Assists other employees in accomplishments of organizational goals.
  • Ability to identify with and work within the Mercy organization mission framework.
  • Ability to handle sensitive and confidential matters and records appropriately and in compliance with all applicable court rules, policies and statutes.
• Preferred Certification: Legal, claims and/or insurance certification.
• Ability to handle sensitive and confidential matters and records appropriately and in compliance with all applicable court rules, policies and statutes.
• Education: Associates degree or Paralegal degree/certificate.
• Ability to work independently in a self-directed manner.
• Licensure: None.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.