Claims Assistant Jobs

Introduction

Visium Resources has been asked to identify qualified candidates for this Claims Assistant position located in Jacksonville, FL. This position is a contract hire opportunity which is expected to be on-site for a duration of six months or longer.

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Requirements:

• The ability to focus, pay attention to detail, and complete repetitive tasks
• Experience with Outlook, Word, Excel, and moving files from one folder to another
• Selected candidates will need Imaging experience as well as invoice review/and or billing review/payment entry

Essential Functions

• Input claim activity file notes electronically.
• View email workflows to assist in response to internal claims customer requests.
• Provides claims related clerical support to the Claims Check Processing Support Unit.
• Process return physical mail including undeliverable, voids, and recovery items and input into tracking logs.
• Access and perform tasks in claim systems.
• Prepare checks for mailing, using equipment to input checks and documents into envelopes.
• Assimilate imaged mail into claim files through imaging system and maneuver in imaging application to perform tasks.
• Models' ethical behavior and executes job responsibilities in accordance with core values and ethics policies.
• Handle a variety of other tasks as necessary using either Excel, Word, Outlook and/or internal applications.

Qualified candidates would have the following:

Required Knowledge, Skills, and Abilities:

• Customer Service experience, or Insurance Industry experience or training experience
• Microsoft Office - Intermediate
• Internet-based software
• Data Entry 12K plus
• Assist with other designated support tasks as needed.
• Ability to utilize problem-solving techniques, organize and prioritize workload
• Imaging Systems experience

Required Education

• High School diploma
• 2 years of Customer Service, Insurance, or Agency experience or equivalent