Childcare Center Director Jobs

Managers at The Learning Experience are responsible for the financial and operational performance of the Center. They have an essential ability to apply their dedication to customer engagement and leading people, ultimately creating an environment where others can thrive.
Role Responsibilities
BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

• Hires outstanding talent and ensures center is fully staffed with high performing teachers
• Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
• Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
• Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
• Forecasts future enrollment based on annual graduation
• Processes payroll, ensuring the accuracy of timekeeping systems
• In partnership with Center Director, conducts team meetings to communicate important information and set a direction
• Drives financial performance and productivity for all operational aspects of the center
• Manages all vendor relationships- organizes facilities maintenance and technology support
• Ensures parent billings, account receivables and collections are accurate and precise

CUSTOMER ENGAGEMENT

• Has a strong understanding of the childcare offerings within the community
• Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
• Responsible for communications to families (i.e. billing, newsletters)
• Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
• Plans and manages budget for “parent pleasers”
• Maintains the lead tracking portal and customer database
• Coordinates the registration process and maintains customer and employee information in center systems
• Executes marketing brand campaigns within the center and implements local marketing activities.
• Effectively uses social media channels for parent engagement and retention
• Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.

Qualifications

• 3+ years’ experience in retail/store management - cross-industry experience is welcome
• Bachelor’s degree preferred
• Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
• Ability to leverage data to understand the business and make decisions

The Learning Experience
At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow.
Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.
At TLE®, we’ve created a full cast of characters that become our little learners’ educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.