Certified Medical Assistant - Urgent Care - Anderson

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We are offering a $2500 SIGN ON BONUS for eligible candidates!

Primary Function/General Purpose of Position

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Essential Job Functions

• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.
• Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.
• Documents in electronic medical records (EMR) accurately and appropriately.
• Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs, and diagnostic tests, disposing of contaminated supplies, etc.
• Show patients to examination rooms and prepare them for the physician.
• Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.
• Performs front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out).
• Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
• Actively participate in ongoing training per Bon Secours Mercy Health and market recommendations.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.
• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

Licensing/Certification

Active Medical Assisting certification (required): Certified Medical Assistant (American Association of Medical Assisting), Registered Medical Assistant (American Medical Technologists), Certified Clinical Medical Assistant (National Healthcareer Association, or National Certified Medical Assistant, National Center for Competency Testing) or Nationally Registered Certified Medical Assistant (NCRMA) (National Association for Health Professionals)

If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, if accepted in the state of employment

BLS Basic Life Support, American Heart Association (preferred upon hire, required prior to independent patient care)

Education

High School Diploma or GED (required)

Work Experience

Completion of externship or clinical lab training (required)

1 year of recent Medical Assisting experience (preferred)

Training

None

Language

None

Patient Population

Adults (18-64 years)

Geriatrics (65 years and older)

Working Conditions

Periods of high stress and fluctuating workloads may occur.

May be exposed to high noise levels and bright lights.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.*

May be exposed to human blood and other potentially infectious materials.*

Intermittent exposure to fumes and odors

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) x

Lifting/ Carrying (50-100 lbs.) x

Push/ Pull (0-50 lbs.) x

Push/ Pull (50-100 lbs.) x

Stoop, Kneel x

Crawling x

Climbing x

Balance x

Bending x

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting x

Walking x

Standing x

Additional Physical Requirements/Hazards

Physical Requirements

Manual dexterity (eye/hand coordination)

Perform shift work

Hear alarms/telephone/audio recordings

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Hazards

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Skills

• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)
• Strong oral and written communication skills
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Provide authorized prescription and drug refill information for pharmacies as directed by provider.
• Perform routine laboratory tests and sample analyses.
• Attention to detail
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Ability to multitask
• Prepare and administer medications as directed by a physician.
• Medical terminology
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Clean and sterilize instruments and dispose of contaminated supplies.