Certified Medical Assistant - Pompton Plains, Nj - Full-Time

The Medical Assistant is responsible for all departmental functions aligned with the mission, vision, and goals of PM Pediatrics. The Medical Assistant roles is an opportunity for a pediatric medical assistant to apply their skills in a pediatric urgent care setting and assist with primary patient care based on individual patient needs within their scope of practice under the physician’s direct supervision. This position maintains effective working relationships with all customers, including patients/families, physicians, employees, volunteers, and vendors.

• Be an integral part of the patient care team and assist with patient care within the scope of practice
• Maintains operations by following policies and procedures; reporting needed changes to management team
• Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments
• Obtain medical history, patient vital signs, and intake
• Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician)
• Prepare patients for X-rays
• Maintains patient confidence and protects operations by keeping patient care information confidential
• Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred)
• Maintain order and cleanliness of the waiting room area
• Keep exam rooms and front reception stocked with adequate supplies
• Assist in performing quality control testing in the lab
• Assistant patients with complaints and taking an active role in service recovery when needed
• Greet and register patients as they arrive
• Provide exceptional customer services
• Irrigate and assist with wounds
• Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures
• Practice standard safety practices and precautions
• Provide clinical and administrative support for providers, patients, and office operations

• Comfortable with computers, Microsoft Office Suite
• Prior pediatric experience
• Experience with medical records preferred
• High school diploma or GED
• Prior experience and/or education as a Medical Assistant
• Demonstrate a professional and friendly demeanor
• Strong communications and organizational skills
• Knowledge or EKG placement and processing in children
• Ability to obtain laboratory tests via nasal swab, and venipuncture
• Capable of multi-tasking in a fast-paced environment
• Willing to learn medical software