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Cashier Supervisor Jobs

Company

Scheels

Address Springfield, IL, United States
Employment type FULL_TIME
Salary
Category Retail
Expires 2023-08-27
Posted at 9 months ago
Job Description
Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.


We would love to have you join the Scheels team!


Overview


SCHEELS is seeking a highly motivated individual to lead staff and to commit to a professional, team environment as well as being able to quickly process accurate and efficient sales transactions. The cashier supervisor will regularly engage with customers to provide a great customer experience, thanking them, responding to their requests and promoting the SCHEELS VISA Passion Points card. SCHEELS Cashier Supervisors are empowered through training and support to provide an environment that makes SCHEELS the best retailer in the USA! SCHEELS associate enjoy great benefits, which include the best associate discount in the industry, professional uniforms and an opportunity to become an Employee-Owner of SCHEELS! Through professional development and training, you can propel your passions into a successful career.


Your Career begins at SCHEELS! With over 115 years in business, SCHEELS is a leader in the sporting goods industry. driven to create the best experience in the USA for our customers, associates and business partners. SCHEELS boasts the largest selection of sports brands in America - offering world-class brands, special attraction and unmatched customer service.


What It Takes To Be a Scheels Expert


Customer Service


  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”


Culture


  • Show respect and appreciation for others and SCHEELS
  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Arrive to work and meetings 10 minutes early


Team Mentality


  • Genuine interest and action in helping others before yourself, regardless of recognition or reward


Teach-ability


  • Ability to adapt to a changing work environment
  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to apply concepts of basic math, grammar, punctuation and spelling


Dress Code


  • Meets SCHEELS dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners


Efficiency


  • Demonstrate pride and ownership of their work while meeting expected deadlines


The Essentials


  • Accurately create monthly budget and place order for register supplies and parts
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization
  • Collects payment in form of cash or credit from customers and able to provide accurate change and the transaction receipt
  • Strong initiative and vision for continuous improvement while contributing to a positive team atmosphere
  • Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
  • Demonstrates strong communication, organization, attention to detail and problem solving skills
  • Engage in conversation with the customer to add a personal touch to each and every transaction.
  • Accurately balance cash drawer at the beginning and the end of the day
  • Assist in all other duties as assigned
  • Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
  • Ability to work assigned schedules which may include varied hours, evenings, weekends and holiday
  • Exercise judgment and tact while working with customers or co workers and all levels within the organization when resolving problems that involve several concrete variables in standardized situations
  • Respond Promptly to customer needs, requests for service and assistance by providing customer service, greeting and acknowledging each customer and being knowledgeable of store products and policies
  • Maintain orderly appearance of personal work space and surrounding areas
  • Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
  • Ability to perform basic math; compute rate, ration and percent as well as be able to draw and interpret bar graphs
  • Ability to write simple correspondence
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Strong oral/written communication and reading skills to communicate effectively and in a timely manner with customers and all levels of the organization


Expert Experience


Preferred High School Diploma or General Education Degree (GED) and or 1-3 months of cashiering experience


Activity


Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation


Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects


Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury


Schedule


Typically schedule is Monday-Friday 8:30a.m-4:30p.m. with a set day off during the week and every other weekend. Schedule may vary based on training needs, peak times of the year, or for any other necessary duties needed. Average hours per week is 40 hours.


Benefits


Scheels offers a complete benefits package to include:


  • Vision Insurance
  • 401(K)/Roth(K)
  • Short Term & Long Term Disability Insurance
  • Associate Discount
  • Holiday Pay
  • Parental Leave
  • Employee Assistance Program
  • All State Accident Insurance
  • Maternity Leave
  • Employee Stock Ownership Program
  • Health Insurance paired with an HSA
  • Paid Time Off
  • Dental Insurance
  • Bereavement


Equal Employment Opportunity


Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.