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Company

Enmarket

Address Garden City, GA, United States
Employment type PART_TIME
Salary
Category Food and Beverage Services
Expires 2023-06-08
Posted at 1 year ago
Job Description
The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives. The Customer Service Associate serves our customer's needs by being well trained, friendly, and responsive while following company procedures and policies. Customer Service Associates help to serve our customer needs and requirements, resulting in satisfied, repeat customers. They help their managers maintain inventory, cash, and forms according to company requirements. They greet and thank our customers on each visit and service our customers in a fast and friendly manner. Additionally, Customer Service Associates make sure all shift tasks are completed and assist in maintaining the Enmarket cleanliness and customer service standards at their location. The role of Customer Service Associate may include nights, weekends, and holidays. Duties & Responsibilities:
  • Provide courteous, frictionless, and outstanding experience for customers
  • Ability to stand at register for up to 8 hours at a time to serve customers
  • Ability to stoop, bend, stretch, reach, stack, and lift inventory weighing up to 40 pounds to stock, inventory, and sell merchandise and keep the kiosk/store/station/lot clean
  • Efficiently complete customer transactions at the cash register or self-checkout stations and suggest products that complement purchases
  • Ability to hear, understand, and respond to requests and to communicate information clearly using the English language
  • Adhere to all Enmarket, federal, state, and local safety-related regulations, including food safety regulations
  • Must have a customer-centric, friendly, service attitude
  • Communicate respectfully and maintain a consistent team-oriented attitude
  • Stock shelves and coolers
  • Clean food preparation areas and equipment to Enmarket standards
  • Must have a strong work ethic and be able to cooperate and get along with co-workers Reports to: The General Manager and Assistant General Manager $9.50-$13.50 Wage: $9.50-$13.50
  • Ability to perform basic math functions (adding, subtracting, multiplying, dividing)
  • Foster positive and professional relationships with co-workers and customers
  • Clean inside and outside of store
  • Ensure the store is clean and fully stocked to provide an outstanding guest experience
  • Be able to see, differentiate and compute money
  • Address and mitigate customer concerns with a sense of urgency and involve managers as needed
  • Ensure that all food and beverage offers are available
  • Ability to use POS (cash register and pump controls)