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Company

Brookshire Grocery Company

Address , Palestine, 75801, Tx
Employment type
Salary
Expires 2023-07-20
Posted at 11 months ago
Job Description

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 202 stores in three states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.

Job Summary

Engages with customers, provides efficient checkout services, bags and transports groceries, locates products and conducts price verifications. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Essential Duties and Responsibilities

  • Promotes enrollment in Thank You Card program and assists customers with sign up process, where applicable.
  • Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
  • Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
  • Ensures correct checkout totals for customers by properly weighing, keying, and scanning items. Maintains accurate money count in register at all times.
  • Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Complies with all Company policies and procedures.
  • Accesses or memorizes product codes and remains familiar with ad and special items.
  • Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints.
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
  • Takes precaution when handling objects to avoid damage to products, property, etc.

Knowledge, Skills and Abilities

  • Ability to maintain a high level of accuracy.
  • Basic knowledge of tender policies and procedures.
  • Ability to remain courteous with customers at all times.
  • Basic knowledge of cash register.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • Ability to communicate effectively with customers and partners in written and verbal form.
  • Ability to multi-task and work in a fast-paced environment.
  • Ability to learn new technology systems, methods and processes.
  • Basic mathematical and counting skills.

Education, Experience, and Qualifications

  • Minimum of 16 years of age required.
  • TABC/LACT certification required where applicable.
  • Typically involves on the job training.

Physical Demands

  • Continuously required to stand or walk.
  • Continuously required to talk and hear.
  • Attendance at work is required.
  • Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
  • Frequently required to bend, kneel or squat.
  • Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
  • Occasionally required to climb, balance, stoop or crawl.
  • Continuously required to use hands for reaching, touching or handling.
  • Continuously required to use close vision, distance vision, depth perception or the ability to focus.
  • Continuously required to use fine finger movements (ex. sorting and typing).

Work Context and Environment

  • Occasionally exposed to cleaning agents.
  • Work is generally performed in a retail store.
  • Noise level varies.

Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.