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Company

Brookshire Grocery Company

Address , Opelousas
Employment type
Salary
Expires 2023-09-18
Posted at 8 months ago
Job Description

Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana and Arkansas – with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits packages in the industry which includes medical, dental, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to BGC’s 205-acre outdoor recreation area.

Job Summary

Engages with customers, provides efficient checkout services, bags and transports groceries, locates products and conducts price verifications. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Essential Duties and Responsibilities
  • Accesses or memorizes product codes and remains familiar with ad and special items.
  • Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
  • Ensures correct checkout totals for customers by properly weighing, keying, and scanning items. Maintains accurate money count in register at all times.
  • Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
  • Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
  • Promotes enrollment in Thank You Card program and assists customers with sign up process, where applicable.
  • Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
  • Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures. Complies with all Company policies and procedures.
  • Takes precaution when handling objects to avoid damage to products, property, etc.
  • Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints.


Knowledge, Skills and Abilities
  • Ability to maintain a high level of accuracy.
  • Ability to work flexible schedules including nights, weekends and holidays.
  • Ability to remain courteous with customers at all times.
  • Ability to communicate effectively with customers and partners in written and verbal form.
  • Ability to multi-task and work in a fast-paced environment.
  • Basic knowledge of tender policies and procedures.
  • Basic mathematical and counting skills.
  • Basic knowledge of cash register.
  • Ability to learn new technology systems, methods and processes.


Education, Experience, and Qualifications
  • TABC/LACT certification required where applicable.
  • Typically involves on the job training.
  • Minimum of 16 years of age required.


Physical Demands
  • Continuously required to use close vision, distance vision, depth perception or the ability to focus.
  • Continuously required to stand or walk.
  • Continuously required to use fine finger movements (ex. sorting and typing).
  • Continuously required to use hands for reaching, touching or handling.
  • Occasionally required to climb, balance, stoop or crawl.
  • Attendance at work is required.
  • Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
  • Frequently required to bend, kneel or squat.
  • Continuously required to talk and hear.
  • Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.


Work Context and Environment
  • Work is generally performed in a retail store.
  • Occasionally exposed to cleaning agents.
  • Noise level varies.

Brookshire Grocery Company strives to provide a safe, drug free and alcohol-free environment for its partners and guests. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or military status and any other trait protected by law.