Care Coordinator Jobs

Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.
Job Summary
The Care Coordinator serves a vital member-facing role in problem resolution, escalating issues to the appropriate department when necessary. This is a non-clinical position that requires excellent verbal and written communication skills with an ability to connect with individuals. The candidate must be a team player with a positive attitude and a desire to make a difference in the industry.
Primary Responsibilities

• Provide non-clinical support for Care Management.
• Able to establish and maintain strong working relationships both internally and externally.
• Ensure all job responsibilities are carried out in compliance with the company and State and Federal regulations.
• Document daily calls in software and follow clinical operation guidelines and polices which include, but are not limited to: documentation of problems, interventions and outcomes
• Filter and escalate calls or issues to the appropriate department when necessary

Required

• High School Diploma

Preferred

• Bachelor’s Degree

Required

• Strong written and verbal communication skills
• Proficiency with Microsoft applications (Word, Excel, PowerPoint, Outlook)
• Strong multi-tasking abilities
• Minimum of 2 years of customer service experience

Benefits

• Commuter Account/Free Parking
• Paid Training
• Medical/Dental
• 401k with Company Contribution
• Generous Paid Time Off and Paid Holidays
• Hours 9:00am-5:00pm

Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.
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