Care Coordinator Jobs

Our Organization:

Positive Development is a rapidly growing health care startup offering world class treatment for children with Autism and other developmental delays. Utilizing evidence-based developmental therapy, Positive Development provides a multi-disciplinary therapeutic team to help children and their families experience joy, growth, and meaningful connections. The Care Coordinator plays an essential role within Positive Development providing support to the families we serve, the clinicians and the Autism community in our market. The Care Coordinator will report to the Operations Manager.

Primary Responsibilities:

New Client Intake:

• Conduct the client on-boarding process for each new family by facilitating the completion of the online intake form which will include demographic information, clinical history, and family objectives for treatment
• Collect family insurance information and assist the Insurance team with benefits verifications
• Management and effective reporting of new client pipeline
• Communicate the insurance benefit findings with the families
• Respond to family inquiries about Positive Development’s services via phone, email and/or in person
• Demonstrate positivity and respect as you familiarize families with our service and learn more about their child’s needs

Operational Support:

• Data entry and metrics reporting
• Collaborate with the Recruiters and Scheduling Coordinators regarding regional DCC needs, geographic staffing needs, and any other specific regional needs
• Work with new families to schedule Evaluations and Parent Trainings

Desired Experience and Skills:

• Minimum of 2 years’ work experience
• Comfortable working remotely
• Demonstrated commitment to working in the field of Autism or Developmental Disabilities
• Fluent in English/Spanish (Required!)
• Strong communication and interpersonal skills
• Proficient in MS Office Suite of products, experience with Teams a plus.

Pay & Benefits:

• Paid Holidays
• Employer-paid Life & Disability Insurance
• Flexible, unlimited PTO
• Medical, Dental, Vision
• 401k with Employer Match
• Paid Sick Pay

This position is remote however candidates must be local to the State of Florida.