Card Services Coordinator Jobs

The card services coordinator will be responsible for administrative functions, operational support, and efficient maintenance for campus card services to consist of the Tiger1 Card, LaCarte Purchasing Card, and Travel Card.

• Maintain original cardholder signed agreements and all other documents pertinent to the program.
• Reconcile all Tiger1 Card devices (i.e., dining, campus bookstore, vending, etc.).
• Perform administrative duties, maintaining accurate files and record systems.
• Review and process Request for Authorization to Travel documents for compliance with PPM49 in the SAP Concur Travel system; process and complete request for car rental bookings, registration payments, airfare payments, hotel payments, and cash advances.
• Manage the daily operations of the card office.
• Assist in the implementation of any functional changes to the travel request and expense systems or procedures, ensuring related assignments are carried out in an efficient, effective and timely manner, and communicated effectively.
• Collaborate with university administration to develop and maintain the purchasing card policy and procedures.
• Assist Transact Campus with installing and configuring card devices on campus, provide moderate technical assistance, and liaise between Transact and third- party vendors.
• Assist in reviewing travel and expense claims to ensure compliance with university policies and the accuracy of information provided; assist in reviewing and processing Travel Expense for reimbursements to faculty/staff in Concur travel system.
• Assist with maintaining cardholders’ database, which includes issuing new and replacement cards, enrollment verification, secure access controls, and destroying all non-functional or duplicated cards.
• Oversee all financial transactions, including recording transactions and reconciling individual accounts.
• Serve as the university’s LaCarte Procurement Card Program administrator.
• Must stay abreast of program updates and disseminate policy changes to
• Monitor the issuance of purchase cards and promptly reconcile periodic statements.
• Perform general ledger and sub-systems reconciliations, and review and resolve daily error reports.
• Perform other job-related duties as assigned.
• Collect Bank of America Statements, travel card logs, and supporting documentation from university cardholders.
• Cardholders and other university personnel as deemed appropriate.
• Respond to service issues and reports in a timely manner.
• Work modified or additional hours (may include weekends) needed to complete work assignments during high volume periods (i.e., registration and the Fiscal Year End).
• Assist with monitoring the issuance of travel credit cards; conduct trainings to ensure that cardholders are aware of all duties and responsibilities associated with the possession/use of the travel card.
• Assist students with card registration, online management, and discrepancies.
• Build and maintain positive working relationships with vendors and campus system administrators.

Minimum:

• Excellent customer service, organizational and analytical skills with strong attention to detail.
• Strong communication skills and the ability to manage multiple tasks simultaneously.
• Ability to quickly learn various software and systems.
• An associate’s degree in computer information systems, accounting, business administration, or a related field.
• High proficiency with Microsoft Office/Office 365 programs (e.g., Outlook, Word, Excel) and database applications are required.
• Two to three years of experience in relevant work experience including but not limited to business and computer applications is required.

• Experience with Transact Campus, the Louisiana Office of State Travel, and the Louisiana Office of State Procurement.
• A bachelor’s degree in computer information systems, accounting, business administration, or a related field.

Applications without the following will not be considered complete.

• Resume
• Cover Letter
• Transcript(s) if applicable
• Curriculum Vitae if applicable