Card Fraud Analyst Jobs

Minnesota Bank and Trust is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Minnesota Bank and Trust growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"™

The Card Fraud Analyst independently reviews and investigates financial crimes at HTLF Bank and its division banks, including debit card fraud, credit card fraud and other suspicious activity. This position uses various monitoring systems and reports to identify unusual customer card transaction patterns that may be indicative of fraud or otherwise suspicious activity. The Card Fraud Analyst refers suspicious activity to the Fraud Investigations team for further review and may conduct independent research related to credit card or debit card fraud. In addition, the Card Fraud Analyst contributes to the strategy and policies employed by the department.

Primary Responsibilities

• Completes annual E-Learning Plan and Bank Secrecy Act (BSA) training as assigned and keeps up-to-date knowledge of BSA as it relates to the job function.
• Reviews reports to identify card points of compromise.
• Conducts analysis of confirmed card fraud data, interprets and explains loss results, and provides insights to meet the business goals.
• Refers potentially suspicious activity to the Fraud Investigations team for further review.
• Engages with organizational partners to identify operational efficiencies through the fraud chargeback process, maximizing recovery for the bank.
• Assists in the execution and development anti-fraud strategies that balances the customer experience with fraud prevention.
• Suggests and tests fraud prevention strategies to minimize card fraud losses.
• Maintains compliance with applicable rules and regulations credit card and debit card fraud and other company policies and procedures.
• Monitors fraud prevention and detection software for alerts and disputes related to credit card fraud, debit card fraud, and other suspicious activity.
• Attends external fraud training as needed.

Qualifications

• Experience with Suspicious Activity Report (SAR) requirements preferred
• Bachelors or equivalent experience required
• Ability to maintain the highest level of confidentiality required
• 1-3 years' experience in credit card fraud prevention, debit card fraud prevention, fraud investigations, card fraud chargeback recovery, or related activity required
• Strong organization skills required
• Ability to work with minimal supervision and a high level of independence required
• 3-5 years' banking experience required
• Strong analytical skills and judgement required

Scheduled Weekly Hours

40

Time Type

Full time

The Targeted Salary For This Role Is

$50,000.00

You may also be offered incentive compensation, and benefits. Compensation may vary and is based on geographic location of the specific role as well as the skills and experiences of the selected candidate.