Campground Host Jobs

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

Ventana Big Sur, an Alila Resort, is an iconic resort in the heart of the California Central Coast's rugged landscape, perched at the edge of the continent overlooking the majestic Pacific coastline. Set among 160 acres of rolling meadows, towering redwoods and Pacific Ocean views, the intimate resort features 59 guest rooms, suites and villas, Spa Alila, two pools with outdoor Japanese hot baths, The Sur House restaurant, Social House, and 12,000 square feet of event and meeting space surrounded by the stunning beauty of Big Sur.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

Campground hosts need to be enthusiastic, outgoing, and friendly. They need to be highly visible in the campsite and make guests feel welcomed. All sorts of people go camping, and you are guaranteed to meet a wide range of characters from all over the world who are full of questions.

Essential Functions

• Secure payment method upon reservation or check-in
• Record guest reservations in the appropriate log and assist in the preparation of activities
• Assist in creating, participation and implementation of recreation programs.
• Provide recreation information to guests including, but not limited to, price, timing, and location

Somewhat unpredictable circumstances including inclement weather will determine how much of your work day will involve these types of activities. Many of these tasks require manual labor such as:

• Maintaining clear roadways and paths
• Be observant for activities within the campground requiring immediate attention.
• Clean campsites by performing minor maintenance tasks such as raking the campsite pad, washing tables, cleaning out fire rings, picking up litter, reporting any damage to your supervisor. Each site must be cleaned after every camper checks out and before another checks in
• Maintaining clean facilities including, emptying trash containers and sweeping floors, cleaning bathrooms, cleaning glamping sites including changing linens
• Picking up litter throughout the complex

The hourly rate for this opportunity is $20-per hour

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Paid Time Off
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Medical, Dental, Vision, 401K with company match after 30 days of employment
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Paid meal breaks
• Complimentary daily meal

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

• Previous experience with Windows, Office, and property management systems highly desirable
• Must be willing to work stand for long periods of time
• Demonstrate ability to compute basic arithmetic. Must be available to work, varied shifts and flexible schedules including holidays and weekends
• Previous hospitality experience preferred.
• Ability to work in inclement weather, including rain, heavy fog, and wind.
• Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form