Cafe Clerk Jobs

Deliver high quality, handcrafted Cafe beverages and food. Provide accurate and efficient customer service of all items and collecting payment from customers while maintaining great customer service.

Pay for this position starts at $15.00 - $16.88 / hour.

• Must be 16 years of age.
• Complete training in the Café operation.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Check register for product to ensure nothing is left behind.
• Commit to the “Golden Rule” and work with other associate to build a strong customer service team.
• Familiarize yourself with the total store layout.
• Follow correct procedure for pick-ups, coupons, voids, EFT and EBT transactions. Keep areas neat.
• Account for proper recording sales and for money collected.
• Keep sales and work area are swept clean, orderly, and free from safety hazards and report hazards to management along with cleaning equipment and tools.
• Maintain acceptable cash over/short record.
• Participate in bagging customers’ orders properly after cash transaction;
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Follow proper hand washing and perishable food handling procedures.
• Count back change for each customer transaction.
• Understands the importance of meeting store goals and holds self-accountable for understanding and achieving business measures.
• Can identify potential problems, takes action and proactively communicates ideas for possible solutions to managers.
• Participate actively in control of shrink (loss of profit); shoplifting awareness, associate pilferage, and perishable overstock control.
• Exercise proper safety practices when lifting or moving product or using equipment.
• Shares candid feedback to help others grow and is open to takes action on coaching and feedback provided to help them grow.
• Maintain a neat personal appearance including proper uniform.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Greet, assist and thank all customers in a prompt, courteous, friendly and business-like manner.
• Exemplifies Our Barista Promise by delivering high quality, handcrafted beverages and food.
• Able to view the store through the lens of the customer and proactively gathers and shares customer feedback.
• Record all items at correct prices in their correct departments quickly and efficiently.

Secondary Job Functions

• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Assist customers in locating items or identifying correct price.
• Keep supplies filled and maintained.
• Assist in training new cashiers.
• Other duties as assigned by management.
• Clean up spills and maintain proper sanitation.

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, climbing, and crawling.

0% (N) Never

Carrying up to 40 lbs, stooping, kneeling, and crouching.

1-33% (O) Occasionally

Walking on tile or concrete, pushing up to 200 lbs, bending, balancing, and smelling

34-66% (F) Frequently

Standing on tile or concrete, lifting up to 40 lbs, pulling up to 200 lbs, handling, fingering, feeling, reaching at waist or overhead, talking, seeing, and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).

0% (N) Never

Loud noise, slipper of cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck.

67-100% (C) Continuously

Machines, tools, and equipment utilized

Coffee brewing equipment, approved cleaning supplies and equipment.

Repetitive Action

Continuous movement of entire body.

Working Conditions Working environment is inside.