Busser - Ford House

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Education Level

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Job title: Ford House – The Continental - Busser

Reporting to: Ford House – General Manager & Dining Room Manager

FLSA: Non-exempt

Company Overview & Culture:

From humble beginnings as a coffee and vending provider in 1989, Continental Services has grown into Michigan’s largest foodservice management company. Today, our business offerings provide a wide range of custom corporate dining solutions, refreshment services along with catering and events through an impressive lineup of brands. Please visit https://www.continental.services/recruitment/ for more detail.

We believe in hiring people who want to be part of a team dedicated to outstanding customer service, the highest professional standards, and a commitment to flawless product quality. At Continental Services you can make a difference while delighting our guests every meal, every day.

Continental Services is the exclusive provider of food and beverage operations at the Edsel & Eleanor Ford House located in beautiful Grosse Pointe Shores, Michigan. We manage the newly constructed Continental, an upscale full-service restaurant serving eclectic American cuisine complemented by a full bar, and The Speedster, a café which provides snacks, sandwiches and beverages for guests while touring the grounds.

Position Overview:

The busser’s primary responsibility is to support the servers, host/hostess, The Speedster attendants, and management in providing an exceptional experience to all those who visit Ford House.

Position Duties and Responsibilities:

• Maintain the overall cleanliness and order of The Continental dining room.
• Help host/hostess seat and arrange tables.
• Adhere to the policies and procedures of both Continental Services and Ford House.
• Work in harmony with the management team to successful operate The Continental & The Speedster.
• Clear, clean and rest tables.
• Complete the training program for the Busser Position.
• Support the servers and The Speedster attendants with food and beverage service.
• Complete any tasks assigned by the management staff.

• Enthusiastic and able to bring positive energy to the workplace.
• Possess the highest work ethics, personal morals, and integrity.
• Passionate about excellent guest service and the ability to anticipate guest needs.
• Professional in appearance, attitude, and communication.
• Considerate, patient, and willing to contribute to the team.

Position Requirements:

• The ability to work in a fast-paced environment.
• Previous bussing experience preferred, but not required.
• Work with fellow team members and bring a positive energy to our culture.
• Availability to work during The Continental & The Speedster’s hours of operation.

Physical Demands:

• Can lift, handle, maneuver and carry weights more than 35 pounds.
• Fluent in English language with respects to writing, hearing, speaking, and understanding.
• Able to sit, stand, walk, talk & hear for extended periods of time, at least eight hours, and traverse all areas of the work environment.
• Possess good sense of balance and able to bend, kneel, stoop, reach and squat on a frequent basis.

Continental reserves the right to add or remove duties and responsibilities at the discretion of Continental or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all inclusive.

Continental is proud to be an Equal Opportunity Employer.