Business Test Analyst I

Summary

Position Purpose

As a Business Test Analyst I, you will coordinate and perform testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Utilizing your strong research and analytical skills, you will function as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. You may also partner/communicate with other internal/external customers/plans.

Description

What You'll Do:

• Research and document system problems and assists in their resolution. Review and complete various daily reports to ensure system is performing as expected. Prepare written reports and analysis, including recommendations pertaining to system functionality. Utilize internal and external applications for technical research of system issues.
• Prepare and review test data and test matrices for system changes. Develop test matrices to accurately reflect changes and details expected outcome. Execute test cases and evaluate test results for errors. Report problems through appropriate channels and suggests corrections for a successful implementation. Utilize internal and external software necessary to support testing and development of skills.
• Function as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications. In addition, assist customers and testers with issues that arise both in production and during testing.

To Qualify For This Position, You'll Need

• Strong verbal and written communication skills.
• Microsoft Office.
• Attention to detail.
• 2 years of experience working in related processing support systems.
• High School Diploma or equivalent.
• Basic business math skills.
• Strong research and analytical skills
• Related systems support knowledge.

We Prefer You Have

• Critical Thinking skills
• Ability to multitask and assist with multiple projects at once.
• Proficiency with Microsoft Office products
• Experience with working project implementation framework
• Bachelor's degree-in Business, Healthcare, Information Technology, or other job-related field.

Work Environment

• Typical office environment.

Work from home position

Training will be a hybrid of in-house at Percival and W@H.

Cost center: 20z

Division: 6B

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.