Business Systems Analyst I

About Williams Sonoma - Memphis, TN& Olive Branch, MS

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams- Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery- and are looking for a job with a strong opportunity for gaining new skills and for advancement- our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2023, Williams-Sonoma was recognized as a Great Place to Work® and Forbes Best Employers for Diversity, honors which reflect that we are truly a people-first organization. Our operation includes:

• Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and Tennessee
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Manufacturing facilities located in North Carolina and Mississippi totaling 861k square feet with over 1,500 full-time employees producing approximately $900 million - $1 billion in sales of upholstered furniture3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture.
• Over 4,000 Full-Time Associates across the Supply Chain
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
• 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:

Business Systems Analyst I will be responsible for analyzing various distribution processes and their impact on the business. You will play a crucial role as a change agent, driving continuous improvement and serving as a member of our center of excellence think tank.

TheBusiness Systems Analyst Iposition is inOlive Branch, MS.

You’ll be excited about this opportunity because you will....

• Conduct data analysis and research related to distribution center operations, identifying variances, discrepancies, and gaps. Use these findings to identify improvement opportunities and provide timely recommendations
• Collaborate with cross-functional teams to execute continuous improvement projects, adhering to Six Sigma and Lean Manufacturing principles
• Maintain issue logs and proactively track and follow up on problems
• Assist in developing project plans using appropriate project planning tools, including work plans, schedules, milestones, critical paths, detailed tasks, and deliverables
• Independently initiate, research, investigate, analyze, define, and document process changes to enhance productivity and efficiency
• Continually seek opportunities to enhance customer satisfaction
• Provide regular updates on project milestones, promptly informing clients and project managers of any potential delays
• Create and document Standard Operating Procedures (SOPs), contributing to a comprehensive knowledge repository
• Develop reporting tools and create dashboards using Business Intelligence Software (e.g., QlikView) to enhance visibility and support data-driven decision-making
• Understand the organization's direction, structure, and requirements
• Support the planning, development, and execution of test plans

Check out some of the required qualifications we are looking for in amazing candidates….

• Experience in data extraction, mining, and modeling, as well as process mapping and root cause analysis
• Bachelor’s degree in Industrial Engineering, Operations Research, Supply Chain Management, or Logistics Management
• Strong technical skills in SQL and Business Intelligence (BI) tools. Advanced knowledge of Excel, VBA, and Macros would be highly advantageous
• Knowledge of current best practices in Supply Chain Optimization, Transportation, and Distribution
• Excellent project management skills, with the ability to effectively manage multiple projects within specified timeframes
• A self-starter who takes initiative and can work with minimal supervision
• At least 1 years of experience in relevant warehousing experience

Our company benefits are second to none in the industry….

• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• 401(k) plan and other investment opportunities
• Generous discount on all Williams-Sonoma, Inc. brand products
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visitMyWSIBenefits.com

EOE