Business System Analyst Jobs

OpSec is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world’s leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. OpSec is also a provider of high-security and compliance solutions to governments. At OpSec, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.

Position Summary:

• Security is growing our Software Analysis Team by adding a new Senior Systems Analyst position in our Engineering organization. This role is responsible for business and technical analysis of new products and features, and works closely with product managers and software engineers to drive great outcomes. Partnering with Product Management to understand high level requirements and priorities, each Systems Analyst is crucial to our agile Scrum process, and operates as a conduit between Product Management and up to 2 software development teams.

• Must be based in one of the locations listed above, have previous experience working with software development teams, and be comfortable speaking with product stakeholders. This position will interface with engineers and stakeholders in the United States, Europe, and Asia, occasionally requiring flexible working hours.

Responsibilities:

• Becomes a subject matter expert for assigned product areas, familiar with product features, user workflows, user objectives and motivations, and business rationale.
• In accordance with best practices, writes user stories with clear acceptance criteria that translate business requirements into technical and functional requirements with appropriate scope and detail.
• Becomes familiar with software architecture to understand what components are affected by product and feature requests.
• Helps refine the agile process within assigned development teams.
• Partners with Product Manager to accept/reject the functionality presented during Sprint Reviews.
• Reports on progress and health of assigned projects, as well as health and output of assigned development teams.
• Plans sprints in partnership with engineers and in accordance with Product Management priorities.
• Manages, organizes, contributes to, and is familiar with Engineering wiki content.
• Gives feedback on in-progress work to engineers and QA testers before completion of a sprint, and loops Product Manager into discussions impacting the desired outcomes.
• Meets regularly with Product Manager to stay in touch with the needs of the business, priorities, and what is needed from Engineering.
• Works with stakeholders and Product Management to drive beta testing and/or UAT activities prior to release of new products and features.
• Reviews user stories with development teams to ensure the team understands the desired outcomes and ensures alignment of planned implementation with expectations of Product Management.
• Prioritizes user stories in agreement with Product Management epic-level priorities.
• Creates low-fidelity mockups as needed, and collaborates with UX designers to enable them to create high-fidelity design prototypes.
• Partners with tech leads to drive the development teams, clear impediments, and drive continuous improvement.
• Regularly attends daily standups to provide answers to any requirements questions that may arise, and to stay informed on sprint status.

Skills and Abilities:

• Strong collaborator, able to achieve product objectives through working with diverse internal stakeholders.
• Analytical, and able to solve complex problems.
• Strategic and tactical thinker.
• Excellent written and verbal communication skills; ability to present complex business and technical concepts to various stakeholders and team members.
• Key attributes: detail oriented, self-motivated, customer-centric, biased towards action, able to lead without formal management authority, and infectious positivity and optimism.
• Ability to work across geographically distributed cross-functional teams.

Education and Experience:

• Bachelor’s degree or equivalent experience.
• Completion of formal agile training is preferred.
• Previous experience interacting with software development teams in an Agile environment.
• 6+ years of experience in roles such as business analyst, business systems analyst, technical analyst, technical product owner, or other similar roles.

Organizational Alignment:

• This position does not have staff management responsibilities.
• Reports to the Director of Software Analysis.

What we offer:

OpSec offers competitive benefits, tailored to each region in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.