Business Analyst - Entry Level

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst - Entry Level

Position Purpose

As a Business Analyst, you will assist in the analysis, design, coordination, and implementation/support of custom development/integration projects. You will be involved in 3rd-party integration projects utilizing batch and real-time solutions with a focus on Service Oriented Architecture technology. This position will provide exposure to many Fiserv applications across the enterprise. The role provides an opportunity to grow in communication, project management, and internal/external client interaction.

Essential Job Responsibilities

Project Discovery:

• When necessary, develop Visio diagrams or other illustrations to communicate project workflows and conditions to facilitate understanding of the project.
• Help the client understand the work they need to perform internally in order to support the designed solution.
• Identify stakeholders and facilitates discussions to elicit and understand client needs, requirements, and priorities.
• Within the required degree of confidence, provide estimates for projects and tasks of various sizes.
• Learn about the client's internal applications and how they interact with Fiserv.
• Ensure that the proposed solutions are feasible given the technological, resource, and schedule constraints of the project.
• When necessary, provide development with design information including, but not limited to, data field mapping, proposed report layouts, and UI design ideas.
• Present and gain acceptance of the Statement of Work and manages change throughout the project lifecycle.
• Translate features and requirements into a fully-formed project Statement of Work that describes the needs, features, constraints, and scope of a project.

Internal Process Management

• Submit appropriate requests for contracts, development, and all other required internal process requests needed to complete project, and monitor the status of these requests.

Project Oversight

• Participate in User Acceptance Testing to confirm that the delivered solution successfully implements the requirements defined in the
• Review development and quality assurance artifacts for traceability purposes.
• From project vision through product delivery, facilitate and maintain requirements traceability.

Scope Of Work

• Help the customer understand the work they need to do to support the proposed solution. Respond to customer inquiries and issues in a timely and professional manner.
• Acts as a Subject Matter Expert for the client and 3rd-party, if applicable.

Required Qualifications

• Previous experience with banking software and/or solid understanding of banking operations
• Bachelor degree in Business Management, Management Information Systems, or Computer Science is preferred but not required.
• Minimum 1-3 years of experience working in a technical software development, installation or integration environment.
• Minimum of 3+ years software installation/support/project management preferred

Typical Project Size

• Small - Medium

Types Of Projects

• Oversee projects often involving standard Fiserv or 3rd-party APIs and other standard Professional Services offerings. Projects often will have standardized implementation and testing procedures defined.

Other responsibilities may be assigned to the Business Analyst at management’s discretion.

Travel Required

• Minimal - 10%

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank You For Considering Employment With Fiserv. Please

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What You Should Know About Us

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our Commitment To Diversity And Inclusion

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.