Business Administrator/Patient Care Coordinator

Business Administrator/Patient Care Coordinator

Are you a friendly, professional, and bubbly individual with excellent phone skills? Are you a self-starter who is able to multitask efficiently? Do you possess the unique ability to connect with patients, understand their needs, and then schedule them appropriately? If so, we have the perfect position for you!

About Us:

We are a dynamic and compassionate fee for service dental practice dedicated to providing our patients with exceptional dental care. We place an emphasis on esthetics, biomimetics, temporomandibular joint disorders, and comprehensively treating the entire mouth through full mouth rehabilitations. Our team is committed to making a positive impact on the lives of our patients and we're seeking a Business Administrator/Patient Care Coordinator to join us in our mission.

Role Description:

As our Business Administrator/Patient Care Coordinator, you will be the friendly voice that our patients first encounter when they call. Your primary responsibilities will be greeting patients, answering the telephone, scheduling appointments, maintaining patient records, and ensuring smooth patient flow. Your dynamic personality and professionalism on the phone will create a welcoming and reassuring experience for every patient.

Key Responsibilities:

• Collaborate with our team to ensure seamless patient care.
• Efficiently schedule patient appointments to optimize the practice's productivity.
• Maintain accurate patient records and update information as needed.
• Monitor billing and payment processes, ensuring timely collection of payments.
• Triage patient phone calls with compassion and expertise, providing necessary information and assistance.

Requirements:

• Ability to handle multiple tasks simultaneously while maintaining attention to detail.
• Strong organizational abilities to manage the practice schedule effectively.
• Proficient in using dental software and other relevant tools.
• Excellent communication skills and a friendly, positive demeanor.
• Experience in managing patient billing and payment processes.
• Proven experience in scheduling and coordinating appointments (healthcare setting preferred).

Benefits:

We value our team members and believe in providing a supportive and enriching work environment. As part of our team, you'll receive:

• Comprehensive benefits, including health insurance, paid holidays, paid vacations, 401k, HSA, as well as discounted dental care.
• Competitive compensation package (will be based on job qualifications)
• Opportunities for professional growth and career advancement.
• A collaborative and friendly team culture that appreciates your contributions.
• Patient care Monday-Thursday.

Location:

Our practice, soon to be known as Signature Dental of Lawrence is located in Lawrence, Kansas, a forward thinking and diverse community with plenty of amenities and recreational opportunities.

How to Apply:

If you have the enthusiasm, organizational skills, and the ability to bring a warm and welcoming presence to our patients' experience, we want to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience to[email protected]

Join us in making a difference in the lives of our patients and contributing to the success of our thriving practice! Apply today and embark on a fulfilling career as our Business Administrator/Client Care Coordinator.