Billing Manager Jobs

Category

FINANCE & ACCOUNTING --> Finance & Accounting

Job Location

100 Old River Road, Suite 100, Andover, Massachusetts

Tracking Code

1518

Position Type

Full-Time/Regular

Casa Systems, Inc. (Nasdaq: CASA) is 5G, delivering physical, virtual and cloud-native 5G infrastructure and customer premise networking for high-speed data and multi-service communications networks. Our core and edge convergence technology enables public and private networks for both communications service providers and enterprises. Casa Systems™ products deliver higher performance, improved network flexibility and scalability, increased operational efficiency and lower total cost of ownership (TCO). Commercially deployed in more than 70 countries, Casa serves over 475 Tier 1 and regional service providers worldwide. At Casa Systems, our mission is to deliver ultra-broadband solutions that keep families, communities and the world connected. We harness our passion for innovation to drive technological solutions that allow service providers to do amazing things that improve the way we live.

As a member of the Finance team, the Billing Manager impacts the organization by ensuring that the Company’s worldwide order administration, customer billing, and accounts receivable processes are designed, implemented and managed with accuracy and efficiency resulting in a positive customer experience and revenue recognition.

KEY RESPONSIBILITIES:

• Work with the accounting team to identify, address, manage and document any special requirements.
• Ensure all customer invoices and customs invoices comply with sales tax, VAT and importation requirements.
• Document business processes and work with the accounting team to maintain internal control documentation and assist in internal control testing in full compliance best practices and SOX
• Manage accounts receivables, collections and customer information for multiple subsidiaries in multiple geographies.
• Manage the Company’s customer support renewal process to ensure timely and accurate update and delivery of renewal quotes and the processing of support renewal orders.
• Work with sales, finance and operational teams to manage orders, shipments, invoicing and collections
• Manage order processing and invoicing team to ensure timely and accurate order review, order entry, order tracking, order fulfillment, invoicing, and customer communication.
• Ensure order packages are complete and comply with Company policies and processes.
• Prepare and reconcile accounts receivable and order related reports.
• Maintain and implement order processing policies and metrics.
• Review of customer orders for completeness and compliance with company processing, fulfillment and revenue recognition requirements.
• Support accounting team with sales and VAT tax reporting and compliance, revenue and revenue recognition analysis and reports.
• Ensure that the order fulfillment and accounts receivable processes are automated, scalable and continuously assessed for business process improvement to ensure they are operating at peak efficiency and meeting the expectations of both external and internal customers.
• Responsible for the “customer experience” and managing coordination and communication with customers, sales, operations, and finance teams to quickly resolve issues necessary for the timely processing, fulfillment and invoicing of orders.
• Perform other duties, as required.
• Identify and implement process improvements to streamline and standardize the company’s order administration processes and implement best practices within the order to cash cycle.
• Implement new systems and processes to ensure continued business process improvement, operational efficiency and exceptional customer experience.
• Continuously interact with customers, sales personnel, and other departments to ensure that customer orders are fulfilled and invoiced timely, accurately and in compliance with customer, internal and external requirements.

QUALIFICATIONS:

• Ability to manage multiple conflicting priorities.
• Advanced user of Excel.
• Be self-directed and motivated.
• 3+ years of successful experience managing order administration and accounts receivable.
• Ability to multi-task in a fast-paced environment.
• Understanding of basic revenue recognition issues.
• Advanced user of order administration and accounts receivable ERP modules.
• Demonstrated leadership in successful business process improvement projects.
• Bachelor’s degree in Accounting or Finance.
• Must be flexible and available to work with employees at all levels of the organization.
• 7+ years order administration experience in a hardware and software environment.
• Excellent verbal and written communication skills.
• Experience working with international order administration and international customers.
• Must be analytical and embrace technology.
• Order administration experience at a public company preferred.
• Ability to work well with others.
• Able to live Casa’s core values: fun work environment, innovation & risk taking; passion, dedication & perseverance; and honesty & loyalty.

Casa Systems, Inc. offers a great work environment, professional development, challenging careers, and competitive compensation. Casa Systems is committed to fostering a diverse workforce and inclusive work environment free from unlawful employment discrimination and without barriers to Equal Employment Opportunity (EEO).