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Bell Attendant Jobs
Company | Sage Hospitality Group |
Address | Asbury Park, NJ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-10 |
Posted at | 1 year ago |
Sage Hospitality Group is seeking a Bell Attendant to join the The Asbury Ocean Club team!
- Explain valet parking procedures and fees.
- Assist guests with retrieving their luggage from vehicles.
- Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
- Open vehicle doors to assist guests.
- Give general directions and information.
- Associates should take initiative to offer assistance or answer questions throughout the hotel.
- Associates should take responsibility to formally or informally learn about other departments within the hotel.
- Associates are encouraged to offer improvement ideas and acknowledge good performance of others.
- Drive vehicles in a safe and efficient manner.
- Assist Doorman in escorting guests and luggage into the lobby for registration.
- Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
- Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns.
- Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
- Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
- Use empowerment to exceed associate and guest expectations and resolve conflicts.
- Meet and greet all guests in all forms of transportation arriving at the hotel.
- Give proper directions to registration area for check-in.
- Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.
- Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
- Associates should always demonstrate self-confidence, energy, and enthusiasm.
- Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
- Must have general knowledge of basic customer service skills and be fluent in oral and written English.
- Must have knowledge of local establishments, businesses and the surrounding community in general.
- Must be able to drive automatic and manuel vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.
- Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
- Must be able to see objects and people up close and at a distance.
- Must be able to grasp handles, carry bundles and lift packages.
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