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Barista, Ralph's Coffee, Chicago

Company

Ralph Lauren
Address , Chicago, 60611, Il
Employment type
Salary
Expires 2023-07-20
Posted at 11 months ago
Job Description

Position Overview

This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.

Essential Duties & Responsibilities

  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.
  • Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
  • Communicate customer feedback to managers and recommend new menu items
  • Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
  • Greets customers and takes orders; processes cash and credit card transactions.
  • Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
  • Maintain regular and consistent attendance and punctuality
  • Other duties and tasks as assigned by manager.
  • Communicates effectively with store manager regarding store, employee and customer needs.
  • Serving prepared foods & pastries.
  • Delivers customer service to exceed customers' expectations by responding to their needs with a sense of urgency.
  • Keeps equipment operating by following operating instructions.
  • Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.

Experience, Skills & Knowledge

  • Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
  • An outgoing and energetic disposition
  • Demonstrates excellent customer service and interpersonal skills, both written and verbal.
  • A passion for hospitality and guest service
  • Must have several years of experience as a barista or in a related position
  • Strong verbal and written communication skills
  • Proficiency with various POS's is Preferred
  • Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
  • Basic Math skills.
  • A polished and stylish presence
  • Passionate about Coffee

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.