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Barista Jobs

Company

ISS Facility Services (US)

Address , Chicago, 60642
Employment type FULL_TIME
Salary $25 - $30 an hour
Expires 2023-10-15
Posted at 8 months ago
Job Description
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $25-$30 per hour.

Work Schedule: 6:30am-3pm M-F

Key Purpose

The Barista welcomes and engages all guests and makes them feel happy. He/She/They provides a hospitality-driven experience, and ensures the perfect beverage every time. The Barista works within a client company location. The company is a global, food manufacturing company, and this location serves its employees.

Service and hospitality are crucial, and the Barista is a key component. He/She/They prepares and serves hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas. The Barista serves ready-to-eat foods such as pasties, muffins. Biscotti, and bagels at breakfast, and sandwiches and salads at lunch, and always serves guests with a caring and happy attitude.

Success Criteria

  • Maintain a polished, professional appearance
  • Deliver exceptional customer service with a sense of urgency
  • Maintain an outgoing and energetic disposition
  • Passionate about coffee
  • Greet all guests and make them feel welcome
  • Maintain a positive attitude towards associates, visitors, and teammates
  • Provide outstanding hospitality and guest service
  • Multi-task and remain calm during periods of high volume
  • Arrive on time to all shifts, and operate in a safe manner
  • Proper uniform; non-slip shoes, name tag

Key Areas of Collaboration and Influence

  • Build relationships with delivery vendors
  • Maintain product inventory
  • Become familiar with entire product line
  • Support and collaborate with the Chef, Front of the House Manager, and Catering Manager
  • Build respectful relationships with all teammates and guests
Ideal Candidate Experience

  • Must possess basic Math skills
  • Proficiency with various POS machines is preferred
  • Must be able to stand for periods of 7 hours; requires occasional lifting, carrying, pushing, pulling of up to 40 lbs.
  • Strong verbal and written communication skills are a must
  • Demonstrates excellent customer service and interpersonal skills, both written and verbal

Key Accountabilities

  • Communicate effectively with management team regarding store and customer needs
  • Keep equipment operating by following operating instructions
  • Maintain strict quality and food safety standards and healthy work environment by following the organization’s standards and sanitation regulations
  • Prepare and serve beverages and ready-made food items according to brand specifications and the customers’ requests
  • Maintain regular and consistent attendance and punctuality
  • Label and display signs
  • Communicate customer feedback to managers and recommend new menu items
  • Build relationships with delivery vendors
  • Maintain appearance of Café and Store ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized

Physical Demands & Work Environment

  • Must be able to work under pressure during peak periods of the day
  • Ability to lift up to 40 pounds
  • Must offer outstanding hospitality for their entire shift
  • Must be able to stand for periods of 7 hours

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

JOB DETAILS

Date posted:

AUG 10, 2023

Country:

UNITED STATES

Location:

CHICAGO, IL, US, 60642-2404

Job Category:

FOOD SERVICES

Full time/Part time:

FULL TIME

Remote/On-Site:

ON-SITE

Requisition ID:

36284