Bakery Team Member (Service Counter) - Part Time

Provides support as a member of the Bakery team to include receiving and preparing product, maintaining the Bakery area and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Team Leaders are required to spend significant time on the floor, engaging with customers, and pitching in to help whenever and wherever needed. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Performs other duties as assigned by store, regional, or national leadership.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Assists with periodic inventory checks.
• Immediately reports safety hazards and violations.
• Maintains back stock in good order.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Stocks and cleans shelves, bins, and display areas.

Job Skills

• Strong to excellent communication skills and willingness to work as part of a team.
• Understanding of and compliance with WFM quality goals.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Ability to visually examine products for quality and freshness.
• Passion for natural foods and the mission of Whole Foods Market.
• Ability to learn basic knowledge of all products carried in department.
• Proactively reads labels and familiarizes oneself on various products.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to sell proactively.
• Assists with periodic inventory checks.

Experiences

• No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• Ability to work in wet and dry conditions.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Exposure to FDA approved cleaning chemicals.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.
• In an 8-hour work day: standing/walking 6-8 hours.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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