Assistant Studio Leader Jobs

Overview:
As an Assistant Studio Leader (ASL), you will be empowered to provide leadership and direction to the Sales Associate and Coaching team alongside the Studio Leader (SL). This developmental position embodies proven sales experience and results, a passion to lead others, and a meta performance level of customer service.
Job Duties Include:

• Assist in the hiring and onboarding process of new Sales Associates
• Assist SL with daily, weekly and monthly Studio Leader responsibilities
• Effectively resolving staff & member needs/questions
• Fully participate in weekly strategic with Studio Leader
• Responsible for supporting SA team needing coverage when needed
• Responsible for daily walk thru for a premier experience. Work alongside SL/HC for any action needed such as equipment, maintenance, or inventory
• Ensures that all front of the house systems are followed such as check in process, telephone inquiries (general and sales related), guest registration & studio tours, member account reconciliation, member care calls, document scanning & uploading
• Lead the team meeting once a month
• Provide and maintain the highest level of customer service
• Completing minimum daily productivity goals
• Processing cancellations & freezes within 24 hours and sending confirmation emails
• Model all studio activities through self-involvement (leading by example)
• Audit and reconcile unpaid visits/declined payments
• Any additional duties as requested by Studio Leader or Regional Territory Leader

Performance appraisal: Biannually
Compensation: Salary & monthly bonus (see compensation plan for details)
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please click here.