Assistant Manager Jobs

The Assistant Manager will manage the daily operations of the restaurant under the guidance of the General Manager. This position will report to different restaurant sites as business demands. The Assistant Manager's responsibilities include but are not limited to the following:
Supervisory Responsibilities:

• Trains and supports restaurant staff.
• Supervises staff schedule compliance and overall staff performance.
• Conducts disciplinary/coaching meetings that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Maintains sales records and tracks cash receipts.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Ensures compliance with alcoholic beverage regulations.
• Performs other duties as assigned.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Prepares and submits operations reports and other documentation requested by the general manager.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Excellent time management skills.

Most Desired Characteristics:

• Consistently seeks pathways to improve sales and cost of goods.
• Creates a positive winning culture for team.
• Sales driven and results oriented.
• Adaptability is a must in an ever-changing environment.
• Passion for people while upholding company standards.
• Leads through dynamic leadership bringing energy and inspiration to the team.

Education and Experience:

• High school diploma or equivalent required.
• Successful completion of corporate training program required.
• Previous restaurant experience required; management experience preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 25 pounds at times.
• Ability to traverse all parts of the restaurant quickly.

More detail about Terry Black's Barbecue - Austin part of Black Family Hospitality