Assistant Manager Jobs

Are you looking for something more than just a job? Do you want work to be something that inspires you to be the best version of yourself? Now is your time to advance your career and craft your future with passion at Harvest Hall!
The food. The mood. The community spirit. It's all here at Harvest Hall in historic Grapevine, Texas. Hop on the train or stay local and experience a spacious food, drink and entertainment destination with architecture reminiscent of America's grand 19th century rail stations. The innovative food hall concept features local chef-driven restaurant partners serving global scratch-made cuisines, private meeting venues, and indoor and outdoor community event spaces.
As part of a mixed-use complex, Harvest Hall is connected to Hotel Vin, Autograph Collection, a 120-room boutique hotel that boast more than 20,000 square feet of meeting and event space as well as a unique restaurant concept, Bacchus Kitchen + Bar. Located in downtown Grapevine on Main Street and adjacent to TEXRail, the commuter rail connecting DFW airport and Fort Worth, Harvest Hall is bustling with locals, tourists and foodies.
If you are passionate, dedicated, a team player, and want to explore your potential, then Harvest Hall is waiting for you. Apply today and join our team of all-stars!
RESPONSIBILITIES:
· Assists Harvest Hall Operations Manager in the successful operation of Harvest Hall & Third Rail
· Supervises and directs the prompt, efficient and friendly services of Food Hall.
· Supervises staff of Baristas, Bartenders, Cocktail Servers and Server Assistants.
· Works as a partner with the Food Hall vendors to ensure cohesive and exceptional service to customers
· Ensures all opening, closing and running side work is completed on a daily basis in accordance with standard checklist.
· Assists Operations Manager in successful implementation of training programs for all employees.
· Assists in the training and development of team members. Ensures employees are trained on the Harvest Hall outlet choices, job knowledge, daily operations, guest service, cash-handling and more.
· Ensures staff members are maintaining a clean, safe, and sanitary work environment. Assures sanitation standards are maintained in accordance with OSHA regulations and local health and safety codes. Participates in daily safety and cleanliness inspections. Assigns cleaning tasks to Associates during slow periods. Reports all maintenance requests in a timely manner
· Works quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with Operations Manager.
· Provides helpful counsel to those who need assistance.
· Monitors the work performance of staff and trains and develops Associates through one-on-one discussions, performance evaluations, and shoulder- to-shoulder education so they excel in their current role and are prepared for future career opportunities.
· Maintains current knowledge of Company and departmental policies and procedures and communicates expectations to staff.
· Promotes excellent guest service and handles guest concerns in a prompt and professional manner. Ensures Associates conduct themselves in a professional manner with the awareness that all actions and communications are within guest view.
· Performs and understands managerial functions with the POS system.
· Assist Operations Manager in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
· Assists Operations Manager in scheduling, ordering and payroll as needed.
· Complete scheduled inventories and stock and requisition necessary supplies.
· Performs additional duties as directed by management.
Requirements

· Must be age 21 or older
· Must maintain Food Handlers and TABC license
· Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.
· Ability to think and communicate clearly in high pressure situations.
· Ability to move quickly and gracefully throughout the dining room.
· Demonstrate basic math skills with excellent reading, writing and verbal communication skills.
· Knowledgeable of drink recipes and pricing.
· Knowledgeable of pre-check register operation.
· Knowledgeable of computer operations and ordering procedures.
· Knowledgeable of basic sanitation.
· Ability to effectively communicate effectively with customers, co-workers and supervisors.
· Ability to maintain excellent attendance and punctuality.
· Knowledge of TOAST POS system is a plus
EXPERIENCE:
· 2 years of previous bartending, serving and/or customer service experience in a supervisory role.
PHYSICAL DEMANDS:
· Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level.
· Ability to lift, balance and carry large oval dining room service trays.
· Ability to lift 15-30 pounds and exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours in length.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
· Closed toe, non-canvas and non-skid soled shoes