Assistant Director Of Housekeeping

OVERVIEW/BASIC FUNCTION

To assist the Director of Housekeeping in maintaining an orderly and clean property.

RESPONSIBILITIES

• All other duties as required.
• Make schedule for the department weekly.
• Assist in all physical inventory of linens and supplies.
• Report all injuries to security so a written report can be made.
• To be acting Director of Housekeeping when Director of Housekeeping is off the property for a period of time. The Assistant Director of Housekeeping is to follow the Director of Housekeeping's instruction exactly as has been procedure without exception.
• Personally supervises the cleaning of VIP rooms and when completed informs Director of Housekeeping for inspection.
• Trains new supervisors and assists the training of room attendants, housepersons and other housekeeping staff.
• Work closely with Head houseperson and make a tour with that person through their area to ensure par of supplies of linen and amenities are in linen storerooms for proper operation.
• Work with laundry personnel and also train them when needed.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Completes morning and evening reports and assists with assignment of room attendants and housepersons. Also responsible for key control.
• Inform night staff of VIP rooms and special requests and assignments.
• Inspect all public areas daily.

QUALIFICATIONS

Experience Minimum two years’ experience in a supervisory position with a housekeeping department for a luxury or ultra-luxury hotel.

Education High school diploma.

General Skills Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills Ability to read and interpret business records and statistical reports; basic mathematical skills to interpret financial information and prepare budgets; ability to analyze the interpret established policies; ability to understand the government regulations covering business operation; ability to make business decisions based on productions reports and similar facts as well as on your own experience and personal opinions; ability to see differences in widths and lengths of lines such as those on graphs; ability to deal with the general public, customers, employees, union and government officials with tact and courtesy; ability to plan and organize the work of others; ability to change activity frequently and cope with interruptions; ability to speak and write clearly; ability to accept full responsibility for managing an activity.

Language Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements Must be able to exert physical effort in transporting 30 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Licenses & Certifications None required.

Rosewood Sand Hill provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay

The salary range for this position is $70,000 to $80,000 annually. This is the pay range for this position that the Hotel reasonably expects to pay. This position is eligible for bonus.

Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel luxury experience, location, and education.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Vision insurance
• Employee discount
• Life insurance
• 401(k)
• Paid time off
• Health insurance
• Dental insurance

Shift:

• Day shift

COVID-19 considerations:
Rosewood Sand Hill requires all employees to be up-to-date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment.

Application Question(s):

• Will you now or in the future require Rosewood Hotel Group’s sponsorship to continue or extend your current work authorization status?
• Are you authorized to work in the country in which this job is offered?
• Are you at least 18 years, or older?
• If yes, what is your current immigration status and when does your current status/work authorization expire?

Work Location: In person