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Am Breakfast Server Jobs

Company

Crowne Plaza Phoenix Airport
Address , Phoenix, 85034
Employment type PART_TIME
Salary $10.85 an hour
Expires 2023-10-14
Posted at 8 months ago
Job Description
Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
Overview:
The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Responsibilities:
  • Receive and deliver food and beverage orders and collect payment.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
  • Pre-bus all tables removing soiled dishes after each course.
  • Consistently upsell food, beverage and promotional items to guests.
  • Ensure overall guest satisfaction.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
  • Be familiar with the operation of the P.O.S system.
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.

Qualifications:
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Ability to stand during entire shift.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Perform other duties as requested by management.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
  • Maintain a friendly and warm demeanor at all times.
  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Salary: $ 10.85 hourly