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Air Export Agent Jobs

Company

DHL
Address , Phoenix
Employment type FULL_TIME
Salary
Expires 2023-10-11
Posted at 9 months ago
Job Description

Job Title: Air Export Agent
Job Location: Phoenix, AZ

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Export Agent you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports, customs brokers, and shipping carriers.


Key Responsibilities:

  • Compliant filing of AES (automated electronic system) export customs
  • Ensure customer profiles are accurate and updated
  • Prepares export documentation, including entry into Cargowise, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
  • Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
  • Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
  • Meet all KPI’s assigned and audited by the Control Tower
  • Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.


Skills / Requirements:

  • +3 years of experience in the air freight industry experience is required.
  • Exceptional customer service skills are required.
  • Proficient with Microsoft office (Word, Excel, Outlook).
  • Cargo Wise systems knowledge is a plus.
  • ITAR experience or Foreign Military Sales (FMS) experience is a plus.
  • Detail oriented and strong follow-up skills are a must.


Why join DHL Global Forwarding?


We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !

WHY DOES THIS MATTER TO YOU?
  • And that’s why external organizations have granted us different accolades for our people practices
  • It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
  • We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.

Our Vision : The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization:

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

About DHL Global Forwarding (DGF) :

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.


Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.