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Advanced Medical Transport Specialist / Driver

Company

Quest Diagnostics
Address , Maryland Heights, 63146, Mo
Employment type FULL_TIME
Salary
Expires 2023-06-18
Posted at 1 year ago
Job Description
Overview:
Advanced Medical Transport Specialist / Driver | Maryland Heights, MO

Must be available to work any day, any shift (40 hours/week)

**Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

The Adv. RSR-Float is responsible for coverage of all routes and functions deemed necessary by Hub or Regional Logistics Operations within a defined geography. This will include multiple shifts as well as any coverage need as scheduled or on emergency basis and is not limited to; Routine, STAT, Weekend, Holiday or Shuttle/Relay Routes. Safely operates company vehicle to pick up, properly store and deliver specimens and other materials; and provides service to internal and external customers in an organized, efficient, and professional manner
Responsibilities:
  • Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.
  • Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
  • Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
  • Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
  • Place Door Hanger for will-call clients with no specimens out. Place Door Hanger for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify Supervisor and/or Team Leader of service issue for a next morning follow up.
  • Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
  • Document and provide appropriate client satisfaction information to Logistics Management.
  • Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
  • Responsible for operating company vehicle safely as well as maintaining a valid driver’s license and driving record within acceptable company guidelines.
  • Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
  • Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five (5) Guiding Principles.
  • Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
  • Meet all training requirements in a timely manner as assigned.
  • Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
  • Keep route information, sequencing and all client notes up to date.
  • Attendance and punctuality in meetings and training sessions.
Qualifications:
QUALIFICATIONS
Required Work Experience:
  • Valid Driver’s license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with < three moving violation convictions within the previous 36-month period
  • 3-5 years of experience in a customer service, logistics, or pickup/delivery related job is required.
Preferred Work Experience:
Previous Quest Diagnostics and/or other competing lab logistics specimen handling experience strongly preferred.
Physical and Mental Requirements:
  • Prolonged standing/sitting/walking/driving
  • Extensive use of phone and hand held device (PC)
  • Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
  • Bending/kneeling
  • Fine dexterity with hands/steadiness
  • Reaching/twisting
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
  • Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
  • Pushing/pulling
  • Balancing
  • Position requires travel
  • Ability to communicate effectively in English with clients, supervisors and peers
Knowledge:
General computer knowledge and experience with handheld scanner equipment preferred.
Skills:
  • Composure
  • Strong sense of collaboration
  • Strong problem-solving skills
  • Patience
  • Strong communication skills
  • Drive for Results
  • Strong decision-making skills
  • Informing
  • Sincere
  • Integrity
  • Strong customer service skills
  • Knowledgeable
  • Humorous
  • Self-Development
  • Respect
  • Approachable
  • Service driven
  • Customer Focus
  • Honesty
  • Trust
  • Professionalism
  • Strong interpersonal skills
  • Act with a Sense of Urgency/ Importance

EDUCATION
High School Diploma or Equivalent
LICENSECERTIFICATIONS

2023-36407