Admissions Specialist Jobs

Organization Overview
Since 1981 CHRIS 180 has been dedicated to healing and recovery for children, youth, adults, and families and is a growing $40 million organization with over 400 employees. CHRIS 180 services include counseling for the community at large; school-based mental health counseling; comprehensive wraparound services; homes for abused, neglected foster children with emotional and behavioral problems who are in state custody and for unaccompanied children in federal foster care; supportive housing for single and parenting young people, ages 17 – 24 who are homeless or aging out of foster care; in-home services and community programs that strengthen families; outreach, drop-in and community housing for older teens, young adults and families with children experiencing homelessness; services in community centers and partnerships with afterschool providers; an adoption program for children in foster care; teen and gun violence reduction programming; and, training for professionals, human service workers, educators, volunteers, individuals who work within the community, in hospitals, other organizations and with children, youth, adults, and families. The goal for all services is to unlock the potential that resides in each person to help them build resiliency and become self-sufficient, contributing adults who have the skills to navigate life’s challenges. Numerous partnerships support this work.
Position Summary
This position functions as the support for the Admissions Process for CHRIS 180 to enable children, youth, families, and individuals to obtain the behavioral health services they are requesting and need.

• This is a grant-funded position

Role And Responsibilities
The primary duties include but are not limited to the following:

• Reinforce thoughtful decision-making skills.
• Reinforce socially acceptable behaviors (ex: manners, eating habits, safety)
• Promote self-esteem.
• Promote healthy boundaries.

• Respond to requests for information from stakeholders in a timely fashion.
• Demonstrate customer service.
• Maintains a pleasant disposition.
• Work as a contributing and collaborative team member
• Respond to consumer, referral and peer needs in a timely fashion.
• Answer telephone calls and emails accordingly
• Always promote a positive image of CHRIS 180 programs.
• Handle a fast-paced work environment.

• Maintain required certifications.
• Check the BHL web portal daily for any new referrals as necessary.
• Report changes in status to HR as required by policy.
• Collaborate and communicate with other programs in the CHRIS 180 continuum in the provision of services to consumers.
• Attend and participate in staff meetings as scheduled.
• Follow the CHRIS 180 Code of Ethics
• Initiate new consumers into electronic health records.
• Maintain required certifications.
• Work as liaison with Utilization Manager as necessary
• Review, understand, and be responsible for program policies.
• Follow mandated reporting requirements of GA Code.
• Report changes in status to HR as required by policy.
• Attend and participate in required training as scheduled.
• Attend and participate in required training as scheduled.
• Maintain Personal Information and Training
• Collaborate and consult with other providers and entities in the provision of the best care services to consumers.
• Demonstrate exceptional engagement skills in providing trauma-focused mental health treatment to the target population.
• Input new consumers into the scheduling system to include insurance information, demographics, referral source, and guardian’s telephone number with the date of the referral. (POE)
• Attend and participate in staff meetings as scheduled.
• Verify and update patient information in EHR.
• Provide documents in a timely fashion to Human Resources.
• Attend and participate in assigned meetings.
• Provide documents in a timely fashion to Human Resources.
• Review, understand, and be responsible for program policies.
• Maintain appropriate professional boundaries.
• Follow up with referral sources in a timely manner.
• Performance and Conduct
• Coordinating Services and Collaboration
• Complete insurance verifications daily
• Specific services to consumers
• Maintain Personal Information and Training
• Adhere to the organization's policies and procedures.
• Follow-up calls to referral sources, families, consumers, etc.
• Complete Triage forms with new consumers/referral sources/agencies as they are presented and schedule a comprehensive assessment within 3 to 5 business days (36 to72 hours)
• Practice Requirements
• Make necessary referrals to meet consumers' health, well-being, education, mental health, and employment needs (i.e., Department of Public Health, Department of Family & Children Services, Georgia Department of Labor, employment staffing agencies, local colleges, and tech schools, etc.)
• Schedule initial Behavioral Health Assessment and initial psychiatric evaluation with consumer and/or guardian
• Maintain confidentiality of consumer information.

Qualifications/Competencies

• Organizational skills, excellent attention to detail, and the ability to perform multiple tasks successfully.
• Flexible as the hours may vary.
• Solid decision-making ability as related to the safety and well-being of consumers, families, community, and staff.
• Be guided by precedent and established policy and procedure in decision-making. This person will be required to analyze and react to difficult situations, often while under considerable stress and pressure.
• Ability to work independently as well as part of a team.
• Ability to effectively relate to consumers, parents/custodians of all social, economic, ethnic, and educational backgrounds, with firmness, fairness, and concern,
• Computer skills
• Strong communication and interactive skills
• A minimum of a High School Diploma or GED with two years of employment experience * Preferred Qualifications include bilingual abilities in Spanish to assist in catering to the Hispanic population and needs.
• Dependability, emotional stability, and physical capability. This position requires some physical functions that are essential to satisfactory performance of the outlined job responsibilities, i.e., sitting, standing, walking, driving, speaking, hearing, and the ability to physically restrain (when necessary)
• Ability to recognize when assistance and consultation are needed.
• The ability to learn new programs quickly is also necessary for this position.
• Self-motivated and able to work under demand and deadlines.
• An understanding of the concepts of childcare & mental health/substance abuse disorders

Other
The ideal candidate will possess the following:

• Accountable for work being completed accurately and in a timely manner as well as following up as needed.
• Ability to adapt and adjust to the course and be open to new ideas.
• Ability to communicate using appropriate tone when corresponding verbally or written (as well as proper usage of grammar and spelling)
• Technical expertise that allows well-informed decisions, usage of available tools and resources and training to execute job responsibilities.
• Ability to collaborate with other staff to ensure best practices and sound decisions.
• Ability to manage workload by having a clear understanding of tasks/projects and set realistic timelines and goals.

Benefits we offer:

• Employee Assistance Program
• Paid Time Off
• Health Insurance
• Basic and Voluntary Life Insurance and AD&D
• Flex Spending Account
• Dental Insurance
• Vision Insurance
• Short- and Long-Term Disability
• Health Savings Account
• 403 (b) plan

Schedule: This is a full-time position. The workday is 7 am-7 pm Monday-Friday. You will work an 8-hour shift within this timeframe.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.