Admissions Representative Jobs

Summary

The role of the Admission Representative is to recruit qualified candidates for Spartan College’s academic programs in a compliant, appropriate, and professional manner. Provides basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluates and resolves student inquiries, issues and problems and ensures appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies. Upholds enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling students who meet eligibility requirements as published in the colleges catalog. Demonstrates positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow through on commitment to students and the organization. Uses company approved Admissions materials during telephone calls, interviews, and enrollment process. Observes and adheres to all company policies and best practices. Exercises judgement within defined procedures and practices to determine appropriate courses of action. All activities will be monitored to ensure consistency with company standards.

Essential Functions

• Support College goals for enrollment of start-eligible students in appropriate programs commensurate with their
• Attend special programs such as career days/fairs, college nights, open houses, and award programs
• Develop a thorough understanding of all training programs offered by the College
• Interview prospective students and complete their enrollment paperwork in a timely manner
• Initiate contact with prospective students and set appointments with the student and parents

Interests And Academic Qualifications

• Complete other duties associated with the position as assigned by the Director of Admissions
• Ability to work nights and weekends. Support staff during the admissions process

Knowledge / Skills

• Exceptional verbal and written communication skills with a strong emphasis on customer service
• Superior organizational and problem resolution skills
• Ability to adapt to changing assignments and multiple priorities
• Strong computer skills and familiarity with software packages and reporting features
• Strong interpersonal skills with both faculty and student populations
• Ability to listen to customers and to understand and respond positively to their requests
• Goal oriented and highly ethical
• Excellent written and verbal communication skills. Spanish speaking is a plus
• Demonstrates good judgment and confidentiality
• Ability to interact effectively with members of a team and work collaboratively with other departments
• Ability to manage multiple tasks and successfully meet deadlines

Education And Work Experience

• High School diploma or GED required
• 3+ years outside sales, intangible sales, marketing, or admissions experience required
• Bachelor’s degree preferred

Certificates, License, Registrations

• Admission License for Specific States Required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is primarily a sedentary role, where telephone and face to face discussions are required. This job operates in a clerical office setting, and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to sit; use hands to finger; talk or hear; lift, bend; stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, peripheral vision, depth perception and ability to adjust focus.

AAP/EEO Statement

In Keeping With The Above Conviction, Spartan College Is Committed To Assuring That

Spartan College provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law; Employment decisions are based on the principles of equal opportunity and affirmative action; and all personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.