Admissions Director Jobs

JOB TITLE: Admission Director

DEPARTMENT: Admission

SUPERVISOR: Administration

DUTIES AND RESPONSIBILITIES:

Maintain a desired census and waiting list, communicate with the community, travel, speak before groups, solve family problems, complete, and maintain admission records and documents, and work with referral agencies, organizations, and institutions.

The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

QUALIFICATIONS:

Continuing Education: Attend in-service education within the facility.

Education: At least a high school diploma, two or more years

of college preferred.

Experience: Health care, human services, public relations, social

services.

Job Knowledge: Community resources and needs; ability to handle.

inquires and relate to prospective residents.

awareness of facility services and cost structure.

knowledge of related services available throughout

the facility: ability to handle confidential.

information and admission records; possess.

judgment capabilities, ability to drive and conduct.

tours of the facility.

Professional Membership: Preferred and encouraged to participate in community.

civic organizations and associations.

Other: Work well with people including staff, residents,

families and community; communicate the services.

of the facility to prospective residents and to the community, speak before large and small groups, be personable and friendly; work independently.

Position Qualifications:

• Formal and/or on the job training in the performance of Admission Director.
• Knowledgeable and proficient in the use of computer and business software.
• Public relations and community awareness skills.
• A genuine interest in the residents, families, and employees.
• At least 2 years of experience in Admissions and Public Relations.

Responsibilities and Duties:

• Dedicate no less than 75% of working hours to direct interaction with the market community promoting services of Blue RidgeNursingCenter.
• Participate with insurance contract negotiations and assist in pre-admission cost out analysis of managed care and PPS referrals, as necessary.
• Respect the confidential nature of information obtained and to divulge such information only to authorized personnel.
• Maintain a good professional rapport with all staff members at Blue RidgeNursingCenter including members of Community Relations teams and others relevant to the position.
• Represent the center to the community in a professional manner and in a coordinated effort with the community relations team. (i.e., ongoing public speaking engagements, visits to hospital discharge planners, physicians, and insurance case mangers ;).
• Meet with Administrator daily to communicate on current admissions, discuss expectations and results of efforts made.
• Present centers in a positive manner to educate the public and the professional healthcare community in all aspects of the services provided.
• Keep current on competitor activities.
• Coordinate and participate in Blue RidgeNursingCenter events as appropriate (i.e., health fairs, family dinner, etc.).
• Focus community relations on those segments of the community most likely to have a need for the services of Blue RidgeNursingCenter.
• Maintain an 80% conversion rate from referrals to admissions. Achieve and maintain 90% or more occupancy at all centers or meet or exceed census budgets.
• Maintain close personal contact with all referral sources.
• Complete and provide census report daily to President and Administrator and any other designated personnel.

ESSENTIAL FUNCTIONS:

• Interview applicants for admission and acquire necessary information and

documentation; complete required forms.

• Handle financial arrangements related to admission.
• Conduct tours of the facility and grounds for potential residents, families,

community, and representative from placement agencies and organizations.

• Attend and participate in in-service educational programs particularly those that relate to the psychosocial needs of the elderly, community resources, and admission requirements (Title XVII and Title XIX), etc.
• Lecture before groups relative to health-care services available.
• Follow-up on inquiries and maintain current and active waiting lists.
• Effective verbal and written communications skills.
• Effective time management.
• Prepare in conjunctions with Residents’ Account Manager, daily and weekly reports, and monthly and annual summaries of admissions, discharges, sources, classifications, lengths of stay, etc.
• Act as a liaison with discharge planners.
• Travel and conduct one-on-one or other external community relations activities.
• Participate in quality assurance programs.
• Maintain professional confidentiality.
• Develop long-range and short-range marketing plans, establishing goals and objectives.

PHYSICAL DEMANDS:

• Must be able to move intermittently throughout the workday.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate and work with ill, disabled, elderly, emotionally upset and at times hostile people within the facility.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with resident, personnel, and support agencies.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be met.
• Must be able to speak the English language in an understandable manner.

Communications Requirements:

Occasionally:

Addressing small & large groups.

Reading printed & handwritten materials.

Creating long documents, short memos, and other marketing documents.

Frequently:

Speaking to individuals.

Working from computer display.

Typical Workday:

100% inside work time 8 Total work hours/day

15 Minute am break 40 Total work hours/week.

30-Minute lunch

Other Working Conditions:

Working alone

Working closely with others

WORK AREA AND ENVIRONMENT:

Office areas and throughout the facility, including tours of the facility and grounds; local travel may be required.

ACCEPTANCE STATEMENT:

I have carefully read, understand, and accept the job description, including the qualifications and requirements of the position of ADMISSION , and, if employed, I certify that I can and will perform the essential functions of the position.

I understand Universal Precautions Risk Classification categories may apply to this position and I may be exposed to AIDS, HIV, and Hepatitis B viruses.

I further understand this facility is of an “at will” nature, which means that I may resign at any time and may be discharge at any time with or without cause.

__________________________________ _____________________

Signature of Applicant Date

__________________________________ _____________________

Signature of Witness Date

JOB TITLE: Admission Director

DEPARTMENT: Admission

SUPERVISOR: Administration

DUTIES AND RESPONSIBILITIES:

Maintain a desired census and waiting list, communicate with the community, travel, speak before groups, solve family problems, complete, and maintain admission records and documents, and work with referral agencies, organizations, and institutions.

The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

QUALIFICATIONS:

Continuing Education: Attend in-service education within the facility.

Education: At least a high school diploma, two or more years

of college preferred.

Experience: Health care, human services, public relations, social

services.

Job Knowledge: Community resources and needs; ability to handle.

inquires and relate to prospective residents.

awareness of facility services and cost structure.

knowledge of related services available throughout

the facility: ability to handle confidential.

information and admission records; possess.

judgment capabilities, ability to drive and conduct.

tours of the facility.

Professional Membership: Preferred and encouraged to participate in community.

civic organizations and associations.

Other: Work well with people including staff, residents,

families and community; communicate the services.

of the facility to prospective residents and to the community, speak before large and small groups, be personable and friendly; work independently.

Position Qualifications:

• Public relations and community awareness skills.
• At least 2 years of experience in Admissions and Public Relations.
• Formal and/or on the job training in the performance of Admission Director.
• Knowledgeable and proficient in the use of computer and business software.
• A genuine interest in the residents, families, and employees.

Responsibilities and Duties:

• Complete and provide census report daily to President and Administrator and any other designated personnel.
• Keep current on competitor activities.
• Represent the center to the community in a professional manner and in a coordinated effort with the community relations team. (i.e., ongoing public speaking engagements, visits to hospital discharge planners, physicians, and insurance case mangers ;).
• Dedicate no less than 75% of working hours to direct interaction with the market community promoting services of Blue RidgeNursingCenter.
• Participate with insurance contract negotiations and assist in pre-admission cost out analysis of managed care and PPS referrals, as necessary.
• Maintain an 80% conversion rate from referrals to admissions. Achieve and maintain 90% or more occupancy at all centers or meet or exceed census budgets.
• Coordinate and participate in Blue RidgeNursingCenter events as appropriate (i.e., health fairs, family dinner, etc.).
• Respect the confidential nature of information obtained and to divulge such information only to authorized personnel.
• Present centers in a positive manner to educate the public and the professional healthcare community in all aspects of the services provided.
• Meet with Administrator daily to communicate on current admissions, discuss expectations and results of efforts made.
• Maintain a good professional rapport with all staff members at Blue RidgeNursingCenter including members of Community Relations teams and others relevant to the position.
• Focus community relations on those segments of the community most likely to have a need for the services of Blue RidgeNursingCenter.
• Maintain close personal contact with all referral sources.

ESSENTIAL FUNCTIONS:

• Interview applicants for admission and acquire necessary information and

documentation; complete required forms.

• Conduct tours of the facility and grounds for potential residents, families,
• Handle financial arrangements related to admission.

community, and representative from placement agencies and organizations.

• Act as a liaison with discharge planners.
• Attend and participate in in-service educational programs particularly those that relate to the psychosocial needs of the elderly, community resources, and admission requirements (Title XVII and Title XIX), etc.
• Develop long-range and short-range marketing plans, establishing goals and objectives.
• Participate in quality assurance programs.
• Maintain professional confidentiality.
• Follow-up on inquiries and maintain current and active waiting lists.
• Lecture before groups relative to health-care services available.
• Effective time management.
• Effective verbal and written communications skills.
• Travel and conduct one-on-one or other external community relations activities.
• Prepare in conjunctions with Residents’ Account Manager, daily and weekly reports, and monthly and annual summaries of admissions, discharges, sources, classifications, lengths of stay, etc.

PHYSICAL DEMANDS:

• Must function independently, have flexibility, personal integrity, and the ability to work effectively with resident, personnel, and support agencies.
• Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be met.
• Must be in good general health and demonstrate emotional stability.
• Must be able to relate and work with ill, disabled, elderly, emotionally upset and at times hostile people within the facility.
• Must be able to speak the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to move intermittently throughout the workday.

Communications Requirements:

Occasionally:

Addressing small & large groups.

Reading printed & handwritten materials.

Creating long documents, short memos, and other marketing documents.

Frequently:

Speaking to individuals.

Working from computer display.

Typical Workday:

100% inside work time 8 Total work hours/day

15 Minute am break 40 Total work hours/week.

30-Minute lunch

Other Working Conditions:

Working alone

Working closely with others

WORK AREA AND ENVIRONMENT:

Office areas and throughout the facility, including tours of the facility and grounds; local travel may be required.

ACCEPTANCE STATEMENT:

I have carefully read, understand, and accept the job description, including the qualifications and requirements of the position of ADMISSION , and, if employed, I certify that I can and will perform the essential functions of the position.

I understand Universal Precautions Risk Classification categories may apply to this position and I may be exposed to AIDS, HIV, and Hepatitis B viruses.

I further understand this facility is of an “at will” nature, which means that I may resign at any time and may be discharge at any time with or without cause.

__________________________________ _____________________

Signature of Applicant Date

__________________________________ _____________________

Signature of Witness Date

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