Administrative Assistant - Showroom

Job Title: Showroom Sales AdminLocation: Denver, COPay Range: $17.29 - $24.99Hours: Monday - Friday 8am-5pm, Rotational Saturday 8am - 12pm

Short Summary

We are seeking a full-time Administrative Assistant to support the Showroom at Rampart Supply. The Showroom provides a unique experience to our customers where they can get an up close and hands-on look at our product offerings.You will be responsible for working closely with the Sales Representatives and assisting with customer requests, providing product advice, and creating sales orders with the highest level of comprehensive customer service.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Whats it like to work at Rampart?

Imagine using your skills, talents, and capabilities by taking our company to the next level of success by contributing to Ramparts Showroom Team! You will be joining Rampart at a very exciting time where you will be playing an important role in supporting the sales team while they serve our customers the Rampart Way. This is a highly collaborative position that creates value for our customers while also growing the reputation of our company.

Culture and environmental fit are extremely important to usso whos the right fit for a Showroom Sales Admin at Rampart Supply?

• You know that customers and employees are the bedrock of our core competency as a service organization and you have put yourself in our employees place to understand their needs, challenges, and better ways to serve them
• You are motivated by and believe in serving others
• You are a team player; willing to go above and beyond to help your team members

Working harderfor you is Ramparts mantra. While we are a high performing organization, we also support our employees well-being with competitive pay and benefits

• We provide competitive medical plans, with multiple options to meet various needs. All plans feature a generous employer contribution and we offer multiple PPO options or a High Deductible plan with a Health Savings Account (HSA)
• Company paid short- and long-term disability plans, and company-paid life insurance
• Paid vacation and sick/personal time, awards, gifts, and employee well-being programs
• 401k with company match and discretionary profit sharing
• Opportunities to participate in company sponsored community events and outings
• Employee funded group insurance programs (dental, vision, critical illness, and more)

Now, about the job: What you will do at Rampart as aShowroom Sales AdminAs part of the showroom sales team, you will be responsible for assisting in the day to day organization of customers quotes, specs, order status, appointments, and greeting customers. In this role youre a key member that promotes customer service while supporting the clerical needs of the showroom team.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Becoming a subject matter expert: navigation software, searching, tips/tricks, accuracy
• Inputting data into bid prep software
• Analyzing data given by showroom sales associates

Creating spec book(s) for customer quotes by:

• Navigating and searching for products within the system
• Creating images, and specs from data to show customer a complete package
• Entering data from quotes into my plumbing showroom
• Delivering technical information to contractors based on specs created

Maintaining quote log, appointment log, & order status:

• Responsible for maintain data and communicating customer needs to showroom sales team
• Add notes, follow up, notate successes, completion date/time etc.
• Tracking quotes daily via spread sheet tracker
• Review previous days appointments to determine customers that showed up or need to follow up with
• Communicate with sales team to confirm open order status and next steps
• Monitoring order status is SXE.
• Accessing real time status of orders; ordered, picked, shipped, delivery, etc.

Assisting customers by:

• Being the face of Rampart when greeting customers at the front door
• Tendering and balancing transactions
• Taking credit card payments over the phone
• Helping customers with inquiries by answering showroom sales phone calls

Maintain showroom literature:

• Researching and ordering current market materials
• Restocking of materials as needed
• Frequently reviews current brochures, flyers, magazines etc. to ensure current information

Managing Appointment board:

• Notate who has appointments, names of customer and the time of the appointment
• Gather appointment information from showroom team and company calendar
• Input all appointments for the day on the digital board located in the showroom

Maintains a productive work environment by:

• Complying with procedures rules, and regulations
• Reporting any unsafe conditions to your supervisor
• Greeting all walk-in customers
• Participating in the identification and implementation of process improvements
• Collaborating and participating with marketing programs and initiatives
• Additional duties as required
• Maintaining current product literature
• Keeping the showroom clean, neat, current, stocked, and safely displayed
• Regularly evaluating methods, looking for ways to improve productivity and efficiency
• Answering phone calls

Maintains professional and technical knowledge by:

• Demonstrating the application of skills learned
• Attending educational workshops; reviewing professional publications; and establishing personal networks
• Working with manager to determine developmental needs that relate to Rampart and its goals and objectives
• Keeping current on changes and trends in designs, methods of construction, equipment, materials, and costs

Skills and Knowledge to Make this Person Successful:Knowledge of:

• Your job description and how your job impacts Ramparts customers (internal and external)
• Rampart values
• Ramparts sales process
• Ramparts products and vendors
• Kitchen and bath design trends
• Ramparts organizational structure and internal customers
• Ramparts key business drivers that differentiate us from our competitors

Skills/Abilities:

• Interpret specifications, drawings, and other construction documents
• Operating a computer and other technology to enter records and maintain accurate information
• Working independently/self-starter
• Driving brand loyalty through customer relationship development
• Responding in a timely manner
• Receiving guidance and feedback in a constructive manner
• Accuracy and consistency
• Moving fast and easily from task to task often times coming back to unfinished tasks needing to be completed
• Organizing, prioritizing, and sequencing work taking into consideration a multitude of factors (bid schedules, vendor lead times, customer specifications, etc.)
• Understanding and following detailed written or oral instructions
• Communicating effectively in a professional manner with strong listening, written and verbal skills
• Identifying product by size, type, style, color, or product code
• Teamwork- establish and maintain cooperative and effective working relationships with others

Behaviors:

• Courteous/helpful (service orientation)
• Composure
• Personal drive & commitment
• Reliable
• Flexible
• Focus/paying attention maintain attention and concentration

You'll Need to Have:

• Basic math
• High School diploma or equivalent
• Strong customer service
• Microsoft office; including excel, and outlook

Cregger Company dba Rampart Supplyis a service, quality, and employee-oriented organization that is in the plumbing and heating wholesale business.We promote a safe and drug free workplace. Are you looking for a challenging career with a team that truly cares about its customers, employees, and community? Want to be a part of a family owned business thats been around for more than 50 years and become more than just a number? Sounds like its time to join #TeamRampart.Learn more about what it takes to become a member of our team. Read the Rampart Story at our website in the About Us sectionwww.Rampartsupply.comand check us outonlineor on social media at any of the options below.Visit us online:

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All qualified applicant will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, gender expression as well as any other characteristic protected by federal, state and local law

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