Admin Associate (C) - Telephone Triage

JOB SUMMARY:
Position performs department/unit administrative activities including, but not limited to, routine office, clerical, and customer service duties. Supports the smooth operation of the department/unit through a wide variety of assignments and ensures quality assistance and service related to processing work requests, triaging calls and visitors, scheduling people and activities and recognizing and respecting confidential information. Works with external, inter and intra departmental teams to support department/unit.
MINIMUM QUALIFICATIONS:
HS Diploma, GED or Equivalent
Demonstrated ability to provide excellent, quality customer service
Competent English grammar and composition skills
PREFERRED QUALIFICATIONS:
Associate’s Degree
1 year of experience
Experience with office reception and/or multi-line phones
Typing/keyboarding at 40 wpm
Experience performing general office work
Knowledge of Microsoft Office products including Word, Excel, Outlook, PowerPoint and/or Access
The expected hiring range for this position is $20.00 to $27.50.
Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity.