Adjustment Clerk Jobs

Position - Customer Account Adjustment Coordinator

Location - Rosemont, IL, Hybrid (2-3 days per week in office after completion of training)

Responsibilities: The Customer Account Adjustment Coordinator is responsible for processing customer billing and invoice corrections to final resolution. Working in a fast-paced environment, this individual will identify gaps within the invoice and credit/debit transactional functions and recommend resolutions. This includes Drop Ship analysis and assistance within the Accounting area identifying and resolving issues.

This is a great opportunity for someone wanting to be trained and mentored and develop their systems skills- full training will be provided for SAP S4Hana and SAP Cloud and this opportunity will offer future career progression opportunities within the business.

Specific Job Function:

• Identify gaps in invoice and credit/debit transactions and provide recommended solutions
• SAP Audit – Special Projects & Quarterly SAP Regression Testing
• Provide support for billing/invoicing for added lines from M&A activity including Zip and Paragon product lines as example
• Process invoice corrections & error report investigation
• Liaison between Customer Service & Accounting to clear invoices in a “Stuck” status in SAP
• Assist in clearing Tax Credit Memo ques when volumes spike
• Provide cross functional support when Dealers submit invoices with multiple / complex corrections.
• Create Credit / Debit Memos
• Own the creation of customer billing that flows through the Culligan NA Customer Service Team
• Special billing task for key Dealer Relationship (I.E. Packard & Miller)
• Assist with new system (Esker) implementation
• Process validation of Drop Ships billing/charges

Requirements:

• Associates Degree, Bachelor’s preferred but not essential, or equivalent additional work experience
• Intermediate Microsoft Excel skills, with ability to create pivot tables
• SAP / ERP data management experience strongly preferred
• 3-7+ years of relevant experience in Accounting / Bookkeeping / Accounts Customer Service required

Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position; Resourcefulness, Adaptable, Communication,Customer Focus, Analysis Skills, Accountable, Team Player, Organizational/Planning Skills, Integrity

ABOUT US - As the world’s leading water experts, we are dedicated to delivering high- quality water solutions to residential, commercial and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state of the art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems and whole-house filtration systems.

We offer competitive compensation & benefits including: Medical, Dental, Vision, life, 401(k), Paid time off, Additional voluntary benefits.

To learn more please visit - https://corporate.culligan.com