Accounts Receivables Specialist/Deduction Analyst (Ft)

At Faber-Castell our vision is to unleash creative potential and our mission is to create experiences that inspire self-expression!
Internationally known for superb quality, innovation and creativity, the Faber-Castell family of products remain unique throughout the world. Faber-Castell offers a “Companion for Life” portfolio of quality branded products with true points of difference.
Our widely acclaimed brands include: Creativity for Kids® craft kits, Premium Children’s Art Products, Creative Studio for aspiring artists and adult students, Art & Graphic art materials, and Faber-Castell Fine Writing brands. Faber-Castell USA is looking for a determined & analytical AR Specialist/Deduction Analyst to join our growing organization. The successful candidate will be responsible for managing specific Accounts Receivable processes and ensuring timely and accurate cash application and collections.
It’s an exciting opportunity to work in a fast-paced growing environment and make significant impact on the success of Faber-Castell USA.
This unique opportunity is a hybrid position providing the flexibility of on-site and remote work.
3 days per week on-site work is required.
Faber-Castell USA prioritizes health & safety, providing a clean and safe work environment, ensuring proper safety protocols and guidelines are followed. We’re also moving to a brand-new, state-of-the art facility (located in Independence, Ohio) in August 2023!
DUTIES AND RESPONSIBILITIES: Apply customer payments to open receivables and post pre-payments to customer accounts daily (Lockbox, ACH, Credit Card). Research and resolve customer short payments and deductions including but not limited to discounts, co-op advertising, rebates, shortages, markdowns, etc.:
Analyze root cause of deductions in order to determine if the deductions are legitimate. Ensure appropriate approvals and documentation is received to resolve outstanding deductions. Process manual credit memos for approved deductions and match to open receivables on the customer account. Responsible for the collection of deductions that have been deemed to be invalid. Investigate customer chargebacks/compliance fines and obtain supporting documentation. Present findings in monthly customer chargeback meeting which is attended by representatives from Sales Operations, Distribution, Finance and IT. Full account responsibility for a portfolio of accounts: Ability to navigate customer account portals to obtain information and supporting documentation (Wal-Mart, Amazon.com, Barnes & Noble, etc.). Responsible for account updates to be presented in monthly review meeting. Contact customers to secure payment on overdue balances. Recommend write-offs for uncollectable open invoices and disputed balances. Evaluate credit worthiness of accounts and determine proper account order hold or release. Requirements: Associate Degree in Accounting or Finance preferred. 3-5 years of A/R software experience such as SAP, Oracle, etc. (Macola experience preferred). 3-5 years minimum of A/R Dispute resolution and vendor portal experience. 3-5 years minimum of Cash Application research and analysis. Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups. 3-5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally. Ability to work in a global team environment. Strong attention to detail & accuracy. Excellent communication and interpersonal skills. Good organizational skills, self-motivated, requires minimal supervision.