Academic Advisor/Intermediate 238085 Jobs

Summary

The College of Education, Health, and Human Services (CEHHS) at the University of Michigan-Dearborn is seeking a student-centered individual to join our Office of Student Success as an undergraduate Academic Advisor. Academic Advising is a necessary component to student success through course planning, policy/procedure navigation, and major exploration, among other functions. A strong candidate for the position will be a creative thinker, comfortable learning new technologies, detail-oriented, compassionate, and have excellent interpersonal skills.

Responsibilities*

70% Direct Service to Students

• Provide referrals to students to other resources when needed such as Financial Aid, CAPS, Student Life, etc.
• Conduct undergraduate student orientations.
• Advise CEHHS students on degree requirements including course planning, course sequencing, and non-course requirements.
• Utilize Salesforce to respond to student inquiries and maintain detailed notes from advising appointments.
• Assist students in identifying majors that align with their future career goals.
• Create long-term plans for students utilizing the Student Educational Planner in DegreeWorks.
• Assist students in utilizing campus and college policies and procedures appropriately when needed.
• Respond to faculty submissions for early alerts related to student performance by providing outreach and advice to students struggling academically.
• Meet with CEHHS students and prospective students for scheduled and drop in advising appointments.

20% Administrative Duties

• Work with CEHHS Office of Student Success (OSS) team to implement the office's strategic plan as it relates to the university’s guiding principles.
• Conduct degree audits to confirm students’ eligibility for graduation.
• Draft mass communications to students as needed.
• Collaborate with the CEHHS OSS team to monitor registration issues and barriers experienced by students to make recommendations to Department Chairs.
• Run, organize, and maintain reports to support the functions of the office and strategic planning metrics.

10% Outreach

• Represent CEHHS at recruitment events such as open houses, admitted student receptions, and transfer fairs.
• Maintain relationships with community college advisors to assist in smooth transitions for transfer students.
• Meet with prospective students to help them identify CEHHS programs relevant to their goals and assist with interpretation of transfer credit.
• Collaborate with team members to plan and implement welcome week activities.

Other duties as assigned

Required Qualifications*

• Bachelor’s Degree
• Attention to detail
• Ability to work independently and as part of a team
• Minimum 1 year of academic advising or similar professional experience
• Excellent interpersonal skills

Desired Qualifications*

• Academic Advising experience at a university
• Experience with Salesforce, DegreeWorks, and Google Suite

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.