Customer Operations Manager (Remote)
By AlertMedia At Austin, Texas Metropolitan Area, United States
Excellent time management and organizational skills with the ability to track numerous details and prioritize appropriately
Bachelor’s degree or equivalent work experience
Gainsight and/or Salesforce power user or administrative experience
Strong analytical skills and proficiency/expert in Microsoft Excel.
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
Ensure a high level of data integrity throughout Customer Operations

Are you an experienced operations manager looking for a new challenge? We are looking for a Studio Operations Manager to join our remote team and help us take our business to the next level. You will be responsible for managing our studio operations, ensuring that our processes are efficient and effective, and that our team is well-equipped to deliver the best results. If you have a passion for problem-solving and a knack for organization, this could be the perfect opportunity for you!

Overview The Studio Operations Manager Remote is responsible for managing the day-to-day operations of a remote studio. This includes managing the studio’s staff, equipment, and resources, as well as ensuring that all projects are completed on time and within budget. The Studio Operations Manager Remote must also be able to troubleshoot any technical issues that arise and provide support to the studio’s clients. Detailed Job Description The Studio Operations Manager Remote is responsible for overseeing the day-to-day operations of a remote studio. This includes managing the studio’s staff, equipment, and resources, as well as ensuring that all projects are completed on time and within budget. The Studio Operations Manager Remote must also be able to troubleshoot any technical issues that arise and provide support to the studio’s clients. The Studio Operations Manager Remote must have excellent organizational and communication skills, as well as the ability to work independently and manage multiple projects simultaneously. The Studio Operations Manager Remote must also have a strong understanding of the studio’s equipment and software, as well as the ability to troubleshoot any technical issues that arise. Job Skills Required
• Excellent organizational and communication skills
• Ability to work independently and manage multiple projects simultaneously
• Strong understanding of studio equipment and software
• Ability to troubleshoot technical issues
• Ability to provide support to clients
• Knowledge of budgeting and project management
Job Qualifications
• Bachelor’s degree in a related field
• 5+ years of experience in a studio operations role
• Experience managing remote teams
• Proficiency in audio and video editing software
• Knowledge of budgeting and project management
Job Knowledge
• Knowledge of studio equipment and software
• Knowledge of budgeting and project management
• Knowledge of audio and video editing software
• Knowledge of remote team management
Job Experience
• 5+ years of experience in a studio operations role
• Experience managing remote teams
• Experience troubleshooting technical issues
• Experience providing support to clients
Job Responsibilities
• Manage the day-to-day operations of a remote studio
• Manage the studio’s staff, equipment, and resources
• Ensure that all projects are completed on time and within budget
• Troubleshoot any technical issues that arise
• Provide support to the studio’s clients