Patient Account Resolution Specialist
By Apria Healthcare At , , Ca
Comprehensive benefits package offered for eligible employees:
Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
Proactively create a better patient experience.
Be a champion of the employee experience and drive our unique company culture.
Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution
3-5 years’ experience in healthcare/health insurance industry
Patient Account Resolution Specialist
By Apria Healthcare At , , Pa
Comprehensive benefits package offered for eligible employees:
Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences.
Proactively create a better patient experience.
Be a champion of the employee experience and drive our unique company culture.
Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution
3-5 years’ experience in healthcare/health insurance industry

Are you looking for a rewarding career in healthcare? Join our team as a Patient Account Specialist and help us make a difference in the lives of our patients!

Overview A Patient Account Specialist is responsible for managing the financial accounts of patients in a healthcare setting. They are responsible for ensuring that all patient accounts are accurate and up to date, and that all payments are collected in a timely manner. They may also be responsible for providing customer service to patients and resolving any billing issues that may arise. Detailed Job Description A Patient Account Specialist is responsible for managing the financial accounts of patients in a healthcare setting. This includes ensuring that all patient accounts are accurate and up to date, and that all payments are collected in a timely manner. The Patient Account Specialist will also be responsible for providing customer service to patients and resolving any billing issues that may arise. They will also be responsible for maintaining accurate records of all patient accounts, and for ensuring that all payments are applied correctly. Job Skills Required
• Excellent customer service skills
• Knowledge of medical billing and coding
• Knowledge of healthcare regulations and laws
• Ability to multitask and prioritize tasks
• Excellent organizational and communication skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Associate’s degree in accounting or related field preferred
• Previous experience in medical billing and coding preferred
• Knowledge of healthcare regulations and laws
• Ability to multitask and prioritize tasks
• Excellent organizational and communication skills
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of medical billing and coding
• Knowledge of healthcare regulations and laws
• Knowledge of accounting principles and practices
• Knowledge of patient privacy laws
• Knowledge of medical terminology
Job Experience
• Previous experience in medical billing and coding preferred
• Previous experience in customer service preferred
• Previous experience in accounting or finance preferred
Job Responsibilities
• Manage patient accounts and ensure accuracy of all records
• Collect payments in a timely manner
• Provide customer service to patients and resolve any billing issues
• Maintain accurate records of all patient accounts
• Ensure that all payments are applied correctly
• Follow up on unpaid accounts
• Prepare and submit reports to management
• Assist with other administrative tasks as needed