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Hotel Front Office Supervisor Jobs

Chase Park Plaza Front Office Supervisor - $18.65 Hourly
By Sonesta At , St. Louis, Mo $18.65 an hour
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Act as a role model through achieving high remarks through Trip Advisor, Upsells and Travel Pass sign ups.
Greet or welcome everyone, warmly with a smile
Use eye and ear contact and guest’s name
Front Office Supervisor - Juniper Springs Lodge
By Mammoth Mountain At , $22.50 - $29.00 an hour
Assists the Management Team in establishing and implementing training programs.
Represents the management in solving guest problems regarding policies and procedures.
Performs the duties of the Manager during periods when other Management Team members are not available.
Offers of employment may be contingent upon successful completion of a background investigation.
High school graduate with two or more years experience in operation of a hotel front desk, including night audit.
Responsibilities in a major full service resort hotel.

Are you looking for an exciting opportunity to lead a team in a fast-paced hotel environment? We are looking for a Hotel Front Office Supervisor to join our team! As the Hotel Front Office Supervisor, you will be responsible for overseeing the front desk operations, providing excellent customer service, and ensuring the highest level of guest satisfaction. If you have a passion for hospitality and are looking for a rewarding career, this is the perfect job for you!

A Hotel Front Office Supervisor is responsible for overseeing the front desk operations of a hotel. They are in charge of supervising the staff, ensuring that guests are checked in and out properly, and that all customer service needs are met.

What is Hotel Front Office Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in computer applications

What is Hotel Front Office Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel front office or customer service role
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Office Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of local area attractions and services

What is Hotel Front Office Supervisor Job Experience?

• Previous experience in a hotel front office or customer service role
• Previous experience in a supervisory role

What is Hotel Front Office Supervisor Job Responsibilities?

• Supervise front desk staff and ensure that all customer service needs are met
• Ensure that guests are checked in and out properly
• Handle customer complaints and inquiries
• Monitor front desk operations and ensure that all procedures are followed
• Maintain records of guest reservations and payments
• Ensure that all hotel policies and procedures are followed
• Assist with the training and development of front desk staff
• Monitor and maintain inventory of supplies and equipment
• Ensure that the front desk area is kept clean and organized