Sales Associate - Sales Support
By Gannett At , Remote
Effectively manages workflow and multiple projects in a timely manner to meet deadlines.
Responsible for ensuring a smooth hand-off of accounts and campaigns to assigned Client Success Managers
Bachelor’s degree preferred, or equivalent practical experience
Excellent communication and presentation skills
Proactively initiates projects as needed to support sales team.
Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitors

Are you looking for an exciting opportunity to join a global team and help drive sales success? We are looking for an Associate Sales I to join our Global Sales Support team and provide essential support to our sales teams around the world. You will be responsible for providing administrative and operational support, managing customer inquiries, and ensuring customer satisfaction. If you have excellent communication and organizational skills, and a passion for sales, this could be the perfect job for you!

Overview Global Sales Support – Associate Sales I is a position that provides support to the sales team in a global organization. This position is responsible for providing customer service, managing customer accounts, and providing sales support to the sales team. Detailed Job Description The Global Sales Support – Associate Sales I is responsible for providing customer service and sales support to the sales team. This includes responding to customer inquiries, managing customer accounts, and providing sales support. The Global Sales Support – Associate Sales I will also be responsible for providing technical support to customers and sales staff, as well as providing training and support to the sales team. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask and prioritize
• Ability to work in a fast-paced environment
• Knowledge of sales processes and procedures
• Knowledge of customer relationship management (CRM) systems
• Knowledge of Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 1-2 years of customer service or sales experience
• Experience with customer relationship management (CRM) systems
• Knowledge of sales processes and procedures
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of sales processes and procedures
• Knowledge of customer relationship management (CRM) systems
• Knowledge of Microsoft Office Suite
Job Experience
• 1-2 years of customer service or sales experience
• Experience with customer relationship management (CRM) systems
• Experience with sales processes and procedures
Job Responsibilities
• Respond to customer inquiries and provide customer service
• Manage customer accounts and provide sales support
• Provide technical support to customers and sales staff
• Provide training and support to the sales team
• Monitor customer accounts and ensure customer satisfaction
• Assist with sales forecasting and reporting