Virtual Customer Success Ambassador-Second Shift ($17.50)
By Advance Auto Parts At Winston-Salem, NC, United States
Occasionally assist management by training newly hired agents and provide continuing education to existing agents.
Solid written and verbal skills and ability to effectively communicate with Store Operations management, leaders, vendors, legal and other business partners.
Visit our benefits website to view the many other benefits we offer: https://www.advanceautoparts.jobs/en-US/page/benefits
Minimum of 2 years related experience and/or training or equivalent combination of education and experience
Maintain the Knowledge Library by creating new SOPs and updating existing ones
Knowledge of Store Operation policies and procedures.
Customer Service Representative - Overnight Shift
By TTEC At , Springfield, Mo From $15.50 an hour
6 months or more of customer service experience
Recognize, apply, and explain your product or service knowledge
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
High school diploma or equivalent
Customer Service Representative - 2Nd Shift
By XPO At , Calexico, 92231, Ca $20.35 - $23.38 an hour
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
2 years of customer service experience
Strong computer, typing and 10-key skills
Excellent verbal and written communication skills
Bill shipments pursuant to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
2Nd Shift Customer Service Representative
By CBRE At , Atlanta, 30326, Ga
High school diploma or GED required. Minimum two years of related experience.
Intermediate knowledge of Microsoft Office products. Ability to type 45-50 WPM.
Troubleshoot access issues using approved methods and determine if an issue and provide prompt resolution.
Assist Technicians over the phone while at the site working on building issues.
Build, edit, disable, or delete access records following processes and procedures
Ability to understand and carry out general instructions and problem solve in standard situations.
Remote Second Shift Call Center Representative | $16.00-$17.00 An Hour!
By Valued Relationships, Inc. At , Remote $16 - $17 an hour
Learn material and pass required tests for TMA Five Diamond certification.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Maintain access to, and security of, highly sensitive materials.
Customer Service Representative - 2Nd Shift
By XPO At , Little Rock, 72211, Ar From $19.33 an hour
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
2 years of customer service experience
Strong computer, typing and 10-key skills
Excellent verbal and written communication skills
Bill shipments pursuant to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Customer Service Representative-3Rd Shift
By AAA Washington At , Bellevue, Wa $19 an hour
· Strong data entry skills
Be able to work from home (have your own home internet and hard wire with a provided ethernet cable)
· One years’ experience in customer service
· Good computer navigation skills
· Experience in problem solving
Be able to work independently and follow your schedule for inbound and outbound calls during your shift
Customer Solutions Specialist (Second Shift) - Entry Level
By AWeber At , Atlanta, Ga
then apply now to experience our culture and benefits which make us a Best in Class employer!
100% Remote - we're not going back to the office and here's why.
We have some other pretty cool benefits to make your life easier:
100% Company Paid PPO medical, dental, vision insurance (spousal and domestic partner benefits available).
Additional Supplemental Benefits (Long Term Disability, Critical Illness, and Additional Life Insurance).
Being part of an award winning team,

Are you looking for a customer service role that offers a flexible second shift schedule? We are looking for an experienced Customer Service Representative to join our team and provide exceptional service to our customers!

Overview Customer Service Representative Second Shift is responsible for providing excellent customer service to customers, responding to customer inquiries, resolving customer complaints, and providing general information about products and services. This position requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Detailed Job Description The Customer Service Representative Second Shift is responsible for providing excellent customer service to customers, responding to customer inquiries, resolving customer complaints, and providing general information about products and services. This position requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The Customer Service Representative Second Shift will be responsible for providing timely and accurate information to customers, responding to customer inquiries, and resolving customer complaints. The Customer Service Representative Second Shift will also be responsible for providing general information about products and services, and ensuring customer satisfaction. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Excellent problem-solving skills
• Ability to handle customer complaints
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Excellent problem-solving skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries and complaints in a timely and accurate manner
• Provide general information about products and services
• Ensure customer satisfaction by providing excellent customer service
• Resolve customer complaints in a timely and efficient manner
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Assist with other customer service related tasks as needed