Cruise Consultant Jobs in United States , Employment

Are you looking for an exciting career in the cruise industry? We are looking for a Cruise Consultant to join our team and help our customers plan their dream vacations. You will be responsible for providing excellent customer service, helping customers find the perfect cruise, and ensuring their satisfaction. If you have a passion for travel and a desire to help others, this could be the perfect job for you!

Overview:

A Cruise Consultant is a professional who assists customers in planning and booking cruises. They provide advice and guidance on cruise destinations, itineraries, and packages, as well as help customers select the best cruise for their needs. Cruise Consultants also provide customer service, answer questions, and handle any customer complaints.

Detailed Job Description:

Cruise Consultants are responsible for providing customers with detailed information about cruise destinations, itineraries, packages, and pricing. They must be knowledgeable about the various cruise lines and their offerings, as well as the different ports of call and attractions. Cruise Consultants must be able to provide customers with accurate information and advice on the best cruise for their needs. They must also be able to answer customer questions and handle any customer complaints. Cruise Consultants must be able to work with customers to create a customized cruise package that meets their needs and budget.

What is Cruise Consultant Job Skills Required?

• Excellent customer service skills

• Knowledge of cruise lines, destinations, and itineraries

• Ability to provide accurate information and advice

• Ability to create customized cruise packages

• Ability to handle customer complaints

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

What is Cruise Consultant Job Qualifications?

• High school diploma or equivalent

• Previous experience in the travel industry is preferred

• Knowledge of cruise lines, destinations, and itineraries

• Ability to provide accurate information and advice

• Excellent customer service skills

• Excellent communication and interpersonal skills

What is Cruise Consultant Job Knowledge?

• Knowledge of cruise lines, destinations, and itineraries

• Knowledge of customer service principles and practices

• Knowledge of travel industry regulations and standards

• Knowledge of computer software and applications

What is Cruise Consultant Job Experience?

• Previous experience in the travel industry is preferred

• Previous experience in customer service is preferred

What is Cruise Consultant Job Responsibilities?

• Provide customers with detailed information about cruise destinations, itineraries, packages, and pricing

• Answer customer questions and handle customer complaints

• Create customized cruise packages that meet customer needs and budgets

• Work with customers to select the best cruise for their needs

• Provide customer service and ensure customer satisfaction

• Maintain accurate records of customer interactions and transactions