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It Computer Operator Support I Jobs

It Support Analyst I
By Brightway Insurance At United States
Responsible for end user support, license tracking, and PC maintenance, upgrades, and configuration management
Client technology management (Hardware, configuration, operating systems, upgrades)
Client Patch management and security (backups, antivirus, malware)
IT Asset Management - Maintain inventory of all equipment, software, and software licenses.
Assist with the management of Active Directory and Group Policies
Ability to work with users both remotely (phone, email, screen share), as well as in person

Are you looking for an exciting opportunity to use your computer skills to make a difference? We are looking for a motivated and experienced IT Computer Operator Support I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our users. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview IT Computer Operator Support I is responsible for providing technical support to computer users. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to users. The IT Computer Operator Support I is also responsible for maintaining the security of the computer systems and networks. Detailed Job Description The IT Computer Operator Support I is responsible for providing technical support to computer users. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical assistance to users. The IT Computer Operator Support I is also responsible for maintaining the security of the computer systems and networks. The IT Computer Operator Support I must be able to diagnose and resolve technical problems, as well as provide technical advice and guidance to users. The IT Computer Operator Support I must be able to work independently and as part of a team. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Ability to troubleshoot hardware and software issues
• Ability to install and configure computer systems
• Ability to provide technical assistance to users
• Ability to maintain the security of computer systems and networks
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least one year of experience in a technical support role
• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Ability to troubleshoot hardware and software issues
• Ability to install and configure computer systems
• Ability to provide technical assistance to users
• Ability to maintain the security of computer systems and networks
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Knowledge of operating systems and applications
• Knowledge of security protocols and procedures
• Knowledge of troubleshooting techniques
Job Experience
• At least one year of experience in a technical support role
• Experience with installing and configuring computer systems
• Experience with troubleshooting hardware and software issues
• Experience with providing technical assistance to users
• Experience with maintaining the security of computer systems and networks
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide