Computer Network Technician Ii Jobs

Candidate Should have the following skills.

Immediate opportunity for Computer network engineer for long term onside opportunity near Florida USA.

Contact Number - +91 7977858160

Under direct supervision, applies knowledge of telecommunications and/or data communications and/or radio communications equipment and services which best serves the customer

Resolves routine issues regarding operations, including administration, installations, setups, error messages, on-line transactions, system status, and operations procedures

Provides preventative maintenance, troubleshooting, and quickly resolves moderately complex problems to ensure user satisfaction

Performs own work and provides assistance to others as directed

Job tasks, correctly performed, have minimal impact upon the viability of the organization

Error is readily ascertainable by the supervisor and can be corrected

Working knowledge of ServiceNow or similar IT Service Management (ITSM) products

Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment)

Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory

Layer 1 and Layer 2 network experience

Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model

Working knowledge of layer 2 switching concepts

Proactively and consistently support all efforts to simplify and enhance the customer experience.

Bachelor's Degree in Computer Science, Engineering or related field, and / or equivalent work experience

Minimum of three (3) years network engineering experience

Minimum of two (2) years of experience with - Cisco and/or Juniper.

Minimum of two (2) years of Data network experience

Experience with network design, network architecture, protocols and network topology

Knowledge and experience in network systems including voice, data, network, transport, and video equipment.

Knowledge and experience in using test equipment for trouble shooting products and services.

Strong communication and customer service skills.

Strong math and PC skills.

Attention to detail and problem-solving skills.

Knowledge of computer hardware, software, components, and applications.

Provides periodic updates of projects and outstanding issues to their immediate supervisor and/or management.

Maintains annual mandatory education requirements specific to position as mandated by Cleveland Clinic

Supports caregivers remotely and have the ability to deal with potentially stressful situations via the telephone.

Provides in-service education to customers and coworkers when applicable.

Demonstrates excellent inter-personal communication skills and customer focus.

Assumes on-call rotation and is available off-hours to meet on-call requirements.

Specific labor category determined by years of experience + educational degrees:

2 years’ applicable experience with a bachelor’s degree, OR

4 years’ applicable experience with associate degree

2 years’ applicable experience with a PhD, OR

3 years’ applicable experience with a master’s degree, OR

5 years’ applicable experience with a bachelor’s degree, OR