Bank Customer Service Representative Jobs
Bank Sales & Service Representative (Teller)
By First Citizens Bank.
At , Greenville, 27858, Nc
Corporate & Investment Bank - Client Service Analyst
By JPMorgan Chase & Co.
At Boston, MA, United States
Discover Bank- Pm Customer Service, Remote
By Discover Financial Services
At , Phoenix, Az
$17 an hour
Bank Sales & Service Representative (Teller)
By First Citizens Bank.
At , Chester, 29706, Sc
Are you looking for a job that will allow you to use your customer service skills to make a difference? We are looking for a Bank Customer Service Representative to join our team and provide exceptional service to our customers. If you have a passion for helping people and a commitment to providing excellent customer service, then this is the job for you!
Overview A Bank Customer Service Representative is responsible for providing customer service to bank customers. They are the first point of contact for customers and are responsible for handling customer inquiries, processing transactions, and providing general banking services. Detailed Job Description A Bank Customer Service Representative is responsible for providing excellent customer service to bank customers. They are the first point of contact for customers and are responsible for handling customer inquiries, processing transactions, and providing general banking services. They must be knowledgeable about the bank’s products and services and be able to answer customer questions. They must also be able to identify customer needs and provide appropriate solutions. Bank Customer Service Representatives must be able to handle customer complaints and resolve customer issues. Job Skills Required• Excellent customer service skills
• Knowledge of banking products and services
• Ability to identify customer needs and provide appropriate solutions
• Ability to handle customer complaints and resolve customer issues
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of banking products and services
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in computer applications
Job Knowledge
• Knowledge of banking products and services
• Knowledge of customer service principles and practices
• Knowledge of banking regulations and procedures
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Previous banking experience
Job Responsibilities
• Provide excellent customer service to bank customers
• Handle customer inquiries and process transactions
• Identify customer needs and provide appropriate solutions
• Handle customer complaints and resolve customer issues
• Maintain customer records and update customer information
• Follow banking regulations and procedures
• Assist with other banking tasks as needed
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